Windows 10: Minecraft minecoins disappeared during gameply

Discus and support Minecraft minecoins disappeared during gameply in Windows 10 Gaming to solve the problem; Hello, I had over 1000 minecoins whilst playing, dipped into marketplace to make a purchase and my minecoins showing as 0, there was about 1040 and i... Discussion in 'Windows 10 Gaming' started by Malh184, Nov 27, 2020.

  1. Malh184 Win User

    Minecraft minecoins disappeared during gameply


    Hello, I had over 1000 minecoins whilst playing, dipped into marketplace to make a purchase and my minecoins showing as 0, there was about 1040 and i had made no purchases. The whole amount is gone and perfectly zero’d out so its not like a purchase was made.

    :)
     
    Malh184, Nov 27, 2020
    #1
  2. LP32X Win User

    Minecraft 1000 Minecoins Disappeared

    Dear Microsoft Community,

    I recently purchased Minecraft for Windows 10 Master Collection and upgraded to Minecraft Beta to gain access to the RTX worlds (which looks awesome), I loaded the game and selected Marketplace. I then clicked the add minecoin icon where I was immediately
    rewarded with 1,000 minecoins, exactly as advertised in the Master Collection package.

    On returning to the main landing page and clicking the sign-in button for the very first time, an error message appeared up stating the Marketplace was currently unavailable. I decided to quit and reopen the game where I found that Marketplace was working
    fine again however the minecoins had vanished!

    Has anyone else had this happen and are Microsoft or Mojang aware of the problem. I emailed Minecraft Help a couple of times without any response and when I emailed a third time, my outlook account was locked my Microsoft as I was suspected of sending spam!

    If anyone can help (especially someone from Microsoft), I would massively appreciate it.

    Thanks guys.
     
    LP32X, Nov 27, 2020
    #2
  3. Minecraft Minecoins

    So im trying to bye minecoins in minecraft and so when im ready to buy it keeps saying that there is an error and so I try to close everything and try again but it still doesn't let me. Please help.
     
    AlexRodriguez5, Nov 27, 2020
    #3
  4. Minecraft minecoins disappeared during gameply

    Minecraft Master Collection missing 1000 minecoins

    Thank you for your reply.

    I have already looked in the minecraft help. There is an article there saying I should contact the Microsoft Xbox support:

    Missing Marketplace Items

    I did that. The support agent could see I owned the Minecoins but he said he cannot do anything and I needed to contact Mojang/Minecraft support.

    I contacted the Mojang Minecraft support and they keep telling me that the 1,000 minecoins is a promotion that ended on 20th of April. There is such a promotion that exists but has nothing to do with my case.

    I bought the Minecraft Master Collection on Microsoft store on 23rd of April and that included 1,000 minecoins. Either Microsoft is selling Minecoins after expiry date or Mojang is cancelling the minecoins bought via Microsoft.

    Can someone help me with this problem?
     
    Cyrus Darkvenom, Nov 27, 2020
    #4
Thema:

Minecraft minecoins disappeared during gameply

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