Windows 10: After an update, one of my Microsoft accounts is locked. Can't get in!

Hi! I have hadthree Microsoft accounts, one my nickname, one my birth name, one my legal business music business pseudonym. After a surprise update just over a week ago, when my pc restarted, my business account password was now invalid! It had only very recently been changed! I signed on to Microsoft and set my other two accounts to open by a PIN number only, and for all other Microsoft needs. However, it would not open the locked account! It offered me a chance to change the pw, but then it said that this option was only available to those with a reset disc. I have no reset disc! Didn't know I needed one! Anyway, I cannot get to important music files saved on the desktop of that account, nor anything else there, for that matter! My only option appears to be a complete reset, in which case I will lose all my important work. Much of my work is stored an an external hard drive, but still..I want my account back the way it was!! Is there anyone who can help me? Thanks in advance....

:)

 

Cannot link/add my Microsoft Account to Local Account

Hello Ken,

Im using Win10 Build 1607 with all latest update.

I also run all related troubleshooters:

• Windows Update
• Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
• Microsoft Accounts

No Problem found. Also the suggestions from Microsoft didnt helped.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Cannot sign into microsoft account with Window 10 apps.

Hi Lyra,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

• 
  Have you receive any error, when trying to Login using Microsoft Account on your system?
  
• 
  Have you changed the password of your Microsoft Account/
  

I would suggest you to try the below methods and check if it helps:

Method 1: Change the language on the lock Screen.

Follow the below steps:

• 
  Click the language on the bottom of the lock screen.
  
• 
  Select the English language and click Ok.
  
• 
  Put your password now and check if you are able to login.
  

If the language option is not available on the bottom of o lock screen, then try method 2.



Method 2: Use On Screen Keyboard.

Follow the below steps;

• 
  Click on the Ease of access icon on the bottom of lock screen.
  
• 
  Select the On Screen Keyboard.
  
• 
  Type your password through On Screen Keyboard.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.