Windows 10: Semi-frequent BSODs

Hello,

I was helping my friend troubleshoot her PC BSODing around 2-3 times per day, but there is only so much I can do remotely and without specialised knowledge. She says almost all of her BSODs happened while on MS Edge youtube; the ones that haven't happened while playing a game League and WoW. She has factory reset windows, checked each device manually in the device menu to see if anything didn't display "device working properly," is not overclocking etc. Anyways, she provided my the crash dump, hopefully this can tell someone something.

https://drive.google.com/file/d/1EqS7ckRKCpVC28kHrJdnMvclPljOP3yS/view?usp=sharing

:)

 

System frequently restart with BSOD

System getting restarted frequently please suggest, i have attached the BSOD report.

 

Frequent BSOD

Hello,

As per the title, I am experiencing a range of BSOD errors daily. Perhaps once every 2-3 hours or so, and it seems to crash more often the more program I’m running simultaneously. Though this could be mere coincidence.
I'll list some of the recent error messages here:

• Win32kfull.sys failed
• System service exception
• Werfault.exe failed
• Page fault in non paged area
• System thread exception not handled
• Critical process died
• Nvlddmkm.sys failed
• Dxgmms2.sys failed
• Unexpected store exception
• Unexpected kernel mode trap

And I’m sure there are others I haven’t taken the time to log. Clearly something is seriously wrong.

Troubleshooting steps taken include:

• Updating gpu driver
• Uninstalling 3rd party antivirus software

As per this guide:

BSOD Finding and fixing them

I'm including the following to help diagnose the problem:

• recent .dmp files (only two appear in the minidump folder for some reason)
• MSinfo output
• System specs (should be in MSinfo. Ask if you require further details)

You can download these from my onedrive here:

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

I’m not sure what troubleshooting steps to take from here, so any advice would be appreciated.

Regards,

Nathan

Edit:

I've also taken the following troubleshooting steps:

- Updated Windows

- Updated device drivers, via SDI

 

Frequent BSOD issue Asus K53sm NVIDIA 630m Windows 10

I would guess that your GPU is faulty, the crashes that are most frequent seem related to the GPU.

I do have a suggestion, although this suggestion is more often seen with 0x9F crashes where drivers are in an inconsistent state for the OS.
Try to change the powerplan, standard there are following plans

1. Powersaver,
2. Balanced, standard selected,
3. High performance

If you didn't change your power plan, you have balanced selected.
Select High performance and see if it makes a difference.