Windows 10: Bluetooth speakers stuttering issue after updating to windows version 2004

I have a pair of edifier r1280db speakers that were working perfectly fine before but I updated my windows 10 pc to version 2004 and now the speakers have stuttering issues, this is over bluetooth, I've tried various things like updating drivers and checking the speakers setting and uninstalling and reinstalling the device and nothing works, some help or answers would be much appreciated thanks.

:)

 

Bluetooth speaker stuttering

Hello - I am having an issue with a set of Creative bluetooth speakers (Creative T3250) on my Asus laptop. The audio stutters, sometimes just every so often, other times it won't stop stuttering. For bluetooth, I use a bluetooth dongle.

The stuttering happens regardless if I am playing an Mp3 or using youtube. Distance shouldn't be an issue as I tested the speakers with about 1 meter between the speaker and computer

What I find odd is that I have another bluetooth speaker, the Bose Soundlink Mini which works just fine. With the Bose, I haven't experienced any stuttering unless I move the speaker quite some distance from the computer.

When I disconnect the Creative speakers, the audio plays just fine from the computer itself. And, like I said, it plays just fine from the Bose speaker. I have tried totally forgetting the Bose connection in case that was causing interference with the Creative
speaker but there was no change.

I also have a wireless mouse with it's own usb connection, so I don't think that should be an issue. I tried disconnecting it anyway but no change to the stuttering.

I did connect by Android phone to the Creative speakers. There was still some stuttering at first but overall, it was much better than the computer. I was able to use songza and that seemed OK. Youtube had more stuttering.

Also, when using the computer with the speakers, the more I was doing on the computer (opening files, typing, etc.) the more the stuttering seemed to happen. Perhaps a coincidence but I was able to watch a streamed show without issue. But playing music while
working seems impossible.

I see that others have issues similar to this with other windows platforms. I looked at some of the other fixes but so far nothing has really worked.

Anyone else have similar experiences? Any advice would be greatly appreciated.

Cheers,

R

 

Bluetooth speaker stuttering

Hi,

Thank you for posting in Community.

We understand your concern and we will provide our assistance to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

Did you make any changes to your computer before the issue occurred?

As per your query, I am led to believe that your Bluetooth drivers for the creative speakers might be causing the issue.

To help us narrow down the cause of the issue, I would suggest that you perform the methods that are stated below.

Method 1: Hardware and Device Troubleshooter.

I would suggest that you run this in build troubleshooter, as it will detect any errors that might persist in accordance with your speakers.

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: Update the drivers.

I would suggest that you update the drivers for your Bluetooth device and check if the issue persist. To do so follow the steps below:

1. Open Device Manager by right clicking on the
Start Menu.

2. Open Device Manager, double click to expand the device.3. Right-click the device, and click Update.

Hope this information helps.

 

Need Help With Bluetooth Speaker, Issue is with volume control

Hi Sierra,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.


Based on the description, the issue you are facing may be due to the Bluetooth speaker driver is outdated since it is new. Since the speaker is running in generic driver. Let’s try simple troubleshooting methods and check if it helps, follow the below
methods information provided.

Method 1.

I suggest you to update the Bluetooth speaker device driver and check if it helps. Follow the below steps:

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and click on ‘’Update’’.
  

If the issue still persist try the below method provided.

Method 2.

As you have mention this issue has occur after recent updates, I suggest you to check for the updates if any Bluetooth updates is pending.

Type “Updates” in the search bar and click on “Check for Updates” from the left pane.

Now click on “Check for Updates” button on the right pane, to receive a fresh list of updates and then install all the updates listed there.

For any issues while installing Windows Updates, you may also refer to this link:

http://go.microsoft.com/?linkid=9830262

If the above method did not fix the issue try the below method.

Method 3.

I would recommend you to download the latest Bluetooth device driver form the Bluetooth manufacturer website and uninstall – reinstall the same in compatibility mode.

Step 1.

Follow the below steps to uninstall the Bluetooth speaker driver.

• 
  Press (Windows key + X) and click on “Device Manager”.
  
• 
  Click on “Bluetooth” and expand it.
  
• 
  Now right click on the speaker device and uninstall the Bluetooth speaker driver.
  

Step 2.

Follow the below steps to re-install the speaker driver.

Note: Make sure you download the updated Bluetooth speaker driver.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. Post us with status we will be glad to help you.