Windows 10: Blue screen/black screen while updating

Discus and support Blue screen/black screen while updating in Windows 10 Drivers and Hardware to solve the problem; Upon upgrading to Windows 10 any attempt to install a graphics card driver newer than NVIDIA 9.18.13.2049 results in... Discussion in 'Windows 10 Drivers and Hardware' started by JoshMadole, Nov 30, 2020.

  1. Blue screen/black screen while updating


    Upon upgrading to Windows 10 any attempt to install a graphics card driver newer than NVIDIA 9.18.13.2049 results in SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    nvlddmkm.sys


    minidump and spec:


    https://drive.google.com/folderview?id=14l0n4JE-YNzqGGVM6IUHIWolhu_og6fA


    I actually had to remove the current driver at the time and use the disk to install the original.


    That's been working so I left it alone.

    Until the the Windows version 2004 update. Which results in a black screen with the little waiting circles. Tried to have it update overnight and 8ish hours later it was still stuck on the black screen.

    Thought it might be the old driver causing problems.

    :)
     
    JoshMadole, Nov 30, 2020
    #1
  2. Maria Fab Win User

    Blue Screen Errors, Black Screen After Restart

    Hello Jonathan,

    The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
    the Blue screen error can be caused by both hardware and software issues.

    Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:


    Please update us with the results. We will be glad to assist you.
     
    Maria Fab, Nov 30, 2020
    #2
  3. Black screen after updating to 1703

    Hi,

    A stop error can occur if a problem causes your PC to shut down or restart unexpectedly. For us to identify the cause of this issue, we suggest that you refer to these articles:


    The steps will be viewed once that you've selected the corresponding answer.

    Let us know if you need further assistance.
     
    Janeane Cru, Nov 30, 2020
    #3
  4. hermmie17 Win User

    Blue screen/black screen while updating

    Screen goes blue / black on start of atitool

    i tried 0.26 and the new beta but its the same... if i start atitool the screen immidiately goes blue or black and i have to reboot... the computer doesnt really hang but the screen seems to be lost.
    any suggestions? i dont have any other programs running, i dont even want to OC my card i just want to have control over the fan speed, i have a x1800xt btw.
     
    hermmie17, Nov 30, 2020
    #4
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Blue screen/black screen while updating

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