Windows 10: Onedrive Confusion

Discus and support Onedrive Confusion in User Accounts and Family Safety to solve the problem; When I log in to my OneDrive Account page on the web I am informed that I have a 365 Family account. I recently upgraded from Individual to Family.... Discussion in 'User Accounts and Family Safety' started by DavidJohnChapple, Dec 1, 2020.

  1. Onedrive Confusion


    When I log in to my OneDrive Account page on the web I am informed that I have a 365 Family account. I recently upgraded from Individual to Family.


    When I open my OneDrive folder on my Windows 10 Computer I am told that I have a 365 Individual account.


    How do I update my Windows 10 account to Family?

    :)
     
    DavidJohnChapple, Dec 1, 2020
    #1

  2. Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Dec 1, 2020
    #2
  3. Terrypin Win User
    Confused about OneDrive


    My thanks to all for those very helpful replies. Much to study now. First step will be to find my way through the complex settings to the one which switches me to minimal use of oneDrive while I consider whether it offers any benefit.

    I'd still like to hear from any Dropbox users on the question of whether both facilities are needed. Seems potentially wasteful and confusing to me.

    Terry, UK
     
    Terrypin, Dec 1, 2020
    #3
  4. Onedrive Confusion

    Onedrive

    Hi Hiatt,



    Thank you for writing to Microsoft Community Forums.



    I suggest you to refer the article Find
    lost or missing files in OneDrive
    for more information regarding the missing files.



    If the issue still persists please follow the steps to contact
    OneDrive support for further assistance on this issue.

    1. Login to OneDrive.com.
    2. Click the ? Help icon on the top banner of the page.
    3. Select Email OneDrive support for the further assistance.






    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Dec 1, 2020
    #4
Thema:

Onedrive Confusion

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