Windows 10: i am getting blue screen on a new pc. most of the time during gaming

Discus and support i am getting blue screen on a new pc. most of the time during gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; i have tried everything nothing works. any help would be appreciated thanks in advance here is my memory dump DRIVER_IRQL_NOT_LESS_OR_EQUAL... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by shivamsharda, Dec 1, 2020.

  1. i am getting blue screen on a new pc. most of the time during gaming


    i have tried everything nothing works. any help would be appreciated



    thanks in advance


    here is my memory dump



    DRIVER_IRQL_NOT_LESS_OR_EQUAL d1An attempt was made to access a pageable or completely invalid address at aninterrupt request level IRQL that is too high. This is usuallycaused by drivers using improper addresses.If kernel debugger is available get stack backtrace.Arguments:Arg1: 0000000000000028, memory referencedArg2: 0000000000000002, IRQLArg3: 0000000000000001, value 0 = read operation, 1 = write operationArg4: fffff8015df44ffb, address which referenced memoryDebugging Details:------------------KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3249 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-KIOBUEU Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 89269 Key : Analysis.Memory.CommitPeak.Mb Value: 87 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: vb_release Key : WER.OS.Timestamp Value: 2019-12-06T14:06:00Z Key : WER.OS.Version Value: 10.0.19041.1ADDITIONAL_XML: 1OS_BUILD_LAYERS: 1BUGCHECK_CODE: d1BUGCHECK_P1: 28BUGCHECK_P2: 2BUGCHECK_P3: 1BUGCHECK_P4: fffff8015df44ffbWRITE_ADDRESS: 0000000000000028 BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXPNP: 1 !blackboxpnpBLACKBOXWINLOGON: 1PROCESS_NAME: SystemTRAP_FRAME: fffff6833684f5d0 -- .trap 0xfffff6833684f5d0NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=ffffae87c0928560rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000rip=fffff8015df44ffb rsp=fffff6833684f760 rbp=fffff6833684f8d0 r8=ffffae87bdab7520 r9=0000000000000000 r10=ffffae87bddc1440r11=0000000000000003 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei ng nz na pe ncndis!ndisFreeConvertedPacket+0x23:fffff801`5df44ffb 894228 mov dword ptr [rdx+28h],eax ds:00000000`00000028=????????Resetting default scopeSTACK_TEXT: fffff683`3684f488 fffff801`5a207169 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000001 : nt!KeBugCheckExfffff683`3684f490 fffff801`5a203469 : 00000000`00000000 00000000`00000000 ffffae87`c1ddbce0 fffff801`63df4c3f : nt!KiBugCheckDispatch+0x69fffff683`3684f5d0 fffff801`5df44ffb : ffffae87`c0928500 ffffae87`c0928500 ffffae87`c09285f8 fffff683`3684f848 : nt!KiPageFault+0x469fffff683`3684f760 fffff801`5df457d5 : fffff683`3684f840 ffffae87`beef5700 00000000`00000001 ffffae87`bdd8c102 : ndis!ndisFreeConvertedPacket+0x23fffff683`3684f790 fffff801`5df9425b : ffffae87`bdd8c1a0 fffff683`3684f840 fffff683`00000001 00000000`5a119401 : ndis!ndisXlateReturnPacketToNetBufferList+0x61fffff683`3684f7d0 fffff801`5df729f6 : 00000000`00000001 ffffae87`b5948838 00000000`00000000 ffffae87`bdd8c1a0 : ndis!ndisIndicateXlatedPacketsToNdis5Protocols+0x157fffff683`3684f980 fffff801`5df73c13 : ffffae87`bdd8c1a0 fffff683`3684fa01 fffff801`00000000 00000000`00000001 : ndis!ndisDoPeriodicReceivesIndication+0x2c2fffff683`3684fa10 fffff801`5df27b0e : ffffae87`b5000302 ffffae87`b54e3800 fffff683`3684faa9 fffff801`5df06e00 : ndis!ndisPeriodicReceivesWorker+0x73fffff683`3684fa40 fffff801`5a0a29a5 : ffffae87`b5773040 ffffae87`b5773040 fffff801`5df06ed0 00000000`00000001 : ndis!ndisReceiveWorkerThread+0x20c3efffff683`3684fb10 fffff801`5a1fc868 : fffff801`55db8180 ffffae87`b5773040 fffff801`5a0a2950 00000000`00000000 : nt!PspSystemThreadStartup+0x55fffff683`3684fb60 00000000`00000000 : fffff683`36850000 fffff683`36849000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28SYMBOL_NAME: ndis!ndisFreeConvertedPacket+23MODULE_NAME: ndisIMAGE_NAME: ndis.sysSTACK_COMMAND: .thread ; .cxr ; kbBUCKET_ID_FUNC_OFFSET: 23FAILURE_BUCKET_ID: AV_ndis!ndisFreeConvertedPacketOS_VERSION: 10.0.19041.1BUILDLAB_STR: vb_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {850d3da5-6f96-3ce0-6c04-55d6535c8ae9}Followup: MachineOwner---------1: kd> !blackboxbsdStream size mismatch expected = 192, read = 1761: kd> !blackboxntfsNTFS Blackbox Data0 Slow I/O Timeout Records Found0 Oplock Break Timeout Records Found1: kd> .trap 0xfffff6833684f5d0NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=ffffae87c0928560rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000rip=fffff8015df44ffb rsp=fffff6833684f760 rbp=fffff6833684f8d0 r8=ffffae87bdab7520 r9=0000000000000000 r10=ffffae87bddc1440r11=0000000000000003 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei ng nz na pe ncndis!ndisFreeConvertedPacket+0x23:fffff801`5df44ffb 894228 mov dword ptr [rdx+28h],eax ds:00000000`00000028=????????1: kd> .trap 0xfffff6833684f5d0NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=0000000000000000 rbx=0000000000000000 rcx=ffffae87c0928560rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000rip=fffff8015df44ffb rsp=fffff6833684f760 rbp=fffff6833684f8d0 r8=ffffae87bdab7520 r9=0000000000000000 r10=ffffae87bddc1440r11=0000000000000003 r12=0000000000000000 r13=0000000000000000r14=0000000000000000 r15=0000000000000000iopl=0 nv up ei ng nz na pe ncndis!ndisFreeConvertedPacket+0x23:fffff801`5df44ffb 894228 mov dword ptr [rdx+28h],eax ds:00000000`00000028=????????

    :)
     
    shivamsharda, Dec 1, 2020
    #1

  2. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Dec 1, 2020
    #2
  3. blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Dec 1, 2020
    #3
  4. i am getting blue screen on a new pc. most of the time during gaming

    Getting 3 different blue screen errors multiple times a day

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • could you please mention the exact error message that you are getting?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Dec 1, 2020
    #4
Thema:

i am getting blue screen on a new pc. most of the time during gaming

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