Windows 10: Can't repair Office. Can't open programs. How do I reset the computer.

Discus and support Can't repair Office. Can't open programs. How do I reset the computer. in Windows 10 Installation and Upgrade to solve the problem; Split from this thread. Hello JohnQuestion Since you thread posted on Microsoft 365 Business category, and you got a problem, may I double confirm... Discussion in 'Windows 10 Installation and Upgrade' started by derdealfred, Dec 3, 2020.

  1. DERDEALFRED
    derdealfred Win User

    Can't repair Office. Can't open programs. How do I reset the computer.


    Split from this thread.​



    Hello JohnQuestion


    Since you thread posted on Microsoft 365 Business category, and you got a problem, may I double confirm what problem you got, if convenient, please add some more clarification about it to me, some generated screenshots would be better. I'd like to help you to do more research, thanks.


    By the way, as we don't have phone support directly in the forum, however, if you would like to talk to Microsoft via a Phone Support, you could refer to SolarEclipseReturns reply above to check if you could find a phone number based on your country or region, thanks.


    Please feel free to let me know if you need any further helps, thanks.


    Best Regards,

    Oliver
    ​


    Hello

    I have been in contact with Microsoft help to solve my problem

    My computer crashed a few days ago

    As a result i cannot repair Office 365

    The ref num,ber is 23066692

    AS i cannot identify the required code to open the relevant programmes i have decided to REST the computer totally

    I need however assistance for it

    See copy mail below

    Thanks for your help and kind regards


    Alfred Derde

    Hello Sanjeeda


    Could you please contact me in order to reset my computer?

    I tried to ring you on number 1-800-936-5700 but offices were closed

    Looking forward to hearing from you

    Kind regards

    Alfred Derde

    Tel; <removed>

    :)
     
    derdealfred, Dec 3, 2020
    #1
  2. ZBOOK
    zbook Win User

    Volume Mute Light won´t change color

    Which steps did you perform? Was this from a clean boot?
    Open administrative command prompt and type or copy and paste this command: shutdown /r /o /f /t 00
    It will boot to the recovery options or windows advanced troubleshooting menu.
    Click troubleshooting and click reset this computer. You will be saving files. Applications and programs will be removed. Windows will be reinstalled.
    Enter your windows logon password.
    You will see getting things ready with rotating dots.
    Click resetting this PC.
    It will then display the HP logo with resetting this PC with rotating dots and a percentage.
     
    zbook, Dec 3, 2020
    #2
  3. DAVEM121
    DaveM121 Win User
    None of the Microsoft programs will open for Office 365.

    Hi Johnny, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .
     
    DaveM121, Dec 3, 2020
    #3
  4. DAVEM121
    DaveM121 Win User

    Can't repair Office. Can't open programs. How do I reset the computer.

    repair programs

    Hi Barbara, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .
     
    DaveM121, Dec 3, 2020
    #4
Thema:

Can't repair Office. Can't open programs. How do I reset the computer.

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