Windows 10: ASus S301AL USB 3.0 not working

Hello.

As A last resort i come to you and ask for help

. My USB 3.0 isnt working and i cant seen to find the right drivers for it. If you could point the way to a driver for me?

I run a W10 64x on a Asus.

The USB wont even show up now in device manager and it did before

. You would make me very happy if you could help me fix it.

Greetings Addy The Netherlands


DMI System Information
manufacturer ASUSTeK COMPUTER INC.
product S301LA
version 1.0
serial E7N0CX25356428A
UUID {00000011-0000-0000-0000-7824AF71A89F}
SKU ASUS-Ultrabook
family S

DMI Baseboard
vendor ASUSTeK COMPUTER INC.
model S301LA
revision 1.0
serial BSN12345678901234567

DMI System Enclosure
manufacturer ASUSTeK COMPUTER INC.
chassis type Notebook
chassis serial E7N0CX25356428A

DMI OEM Strings
string[0] Va6umoMdV-9v9
string[1] bayj5CwQ0pdtc
string[2] RjeMhWtCDocah
string[3] 90NB02Y1-M02340
string[4]
string[5]
string[6]
string[7]
string[8]
string[9]

DMI Processor
manufacturer Intel
model IntelR CoreTM i3-4030U CPU @ 1.90GHz
clock speed 1900.0 MHz
FSB speed 100.0 MHz
multiplier 19.0x

:)

 

USB 3 Ports not working

Hi folks,
i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
GA-Z170XP-SLI (rev. 1.0) Overview | Motherboard - GIGABYTE Global

 

ASUS USB Ports and Touchpad Not Working after Windows 10 update


You are most welcome.

Some gestures and hotkeys are associated with Asus ATK. So it should be the very initial step to do it, as it was among the very first replies you have got. But ATK has its own dark side, sometimes.

A system restore point will be a very good idea. I would like to suggest one more thing, a system image. Make a system image of the current working state to an external disk. If things go very wrong, restore of the image will be easier.

Will be eager to know the situation after the windows updates.

 

USB 3.0 is not working

I have tried below all the steps bu my both USB 3.0 are not working.

Please suggest more to add on.

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

Update drivers in Windows 10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

---------
Hello Roger,

I understand that the USB port is not working. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your
USB controllers may have become unstable or corrupt. So, I suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure that the issue is resolved.
Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the drivers by following the steps provided in the article mentioned below.

Update drivers in Windows 10

Update drivers in Windows 10

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

Open Device Manger by clicking on Windows key + X and selecting Device manager from the list.
Expand the USB section.
Find the USB device.
Right click USB and select Uninstall.
Select the check box delete the driver software for this device.
Reboot the computer after uninstall process has finished.
Step 2:

Uninstall the Device Drivers from Program List in Control Panel

Click on start, select Control Panel
Now click on Programs and select Programs and Features.
Find the USB.
Right click USB driver and select Uninstall.
Reboot the computer after the uninstall process has finished.
Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.