Windows 10: how do i contact microsoft chat support?

Discus and support how do i contact microsoft chat support? in Windows 10 Updates and Activation to solve the problem; Hi I have 365Family on my Laptop and I need to chat to Microsoft support how do I do this? Thank you... Discussion in 'Windows 10 Updates and Activation' started by GaryBarnard2, Dec 4, 2020.

  1. how do i contact microsoft chat support?


    Hi

    I have 365Family on my Laptop and I need to chat to Microsoft support how do I do this?

    Thank you

    :)
     
    GaryBarnard2, Dec 4, 2020
    #1

  2. Contacting Chat Support

    Technical Level : Basic

    Summary

    There are some issues – account and billing related - that can only be fixed by contacting the official support channels. This article will explain the easiest way to contact chat support.

    Details

    Community support can fix most problems except for those that are related to the account itself. For instance, you are having trouble making a payment with the card, there is not much the community could do. It is possible that the card is not accepted.
    Or the payment is stuck in limbo and no amount of adding and removing will fix the problem. Such problems are dealt with by chat support.

    Even if a particular problem does not come under the purview of chat support, they do act as a starting point. If they are unable to solve the problem, they usually will manage to set you off in the right direction.

    Note - There is a dedicated support department for customers with disabilities. This department also handles queries related to accessibility features on the phone by users with or without disabilities. Find out more about chatting with them
    or calling them at this
    link
    .

    Steps to contact chat support.

    Step 1. Visit the site by
    clicking on this link.
    On the top right corner, you will find a ‘Sign In’. Sign in with same account you use on your phone. Note : The link will take you to the US site. Even if you are from another country, do not worry about it.

    how do i contact microsoft chat support? c83838d5-4c6d-4f16-88a5-5825e9a416be.jpg

    Step 2. Select the phone platform – windowsphone 7 or windowsphone 8. This is very important. If you are not sure about your platform, go to Settings > About on your phone. This will you give you the platform details.

    how do i contact microsoft chat support? f5b3213b-218e-40b3-81b0-d23d699cbd79.jpg

    Step 3. Under ‘Category’, select Billing + Payment (Store), from the drop down list.

    how do i contact microsoft chat support? ece78cfc-afeb-486e-8ed0-ad9c42c92e9f.jpg

    Step 4. Then select ‘Contact Us’

    how do i contact microsoft chat support? d86109c9-e12c-4f8b-a89a-b472a1314d2f.jpg

    Step 5. You should now be in the page that says ‘Chat’. Press the big blue button to start chatting with a support person. Note - It is possible that the button might show up in red colour. Every time the author of this wiki tried
    the chat support, the button is always blue.

    how do i contact microsoft chat support? 1e5bf505-eabd-4e9f-8f8d-cadd2e782872.jpg
     
    Jay_answers, Dec 4, 2020
    #2
  3. Chat with / Call Microsoft Support not work

    Hello, thanks for your reply.

    • yes
    • yes
    • Xbox Support
    • Xbox-Website >> Support >> "my Account" >> Chat with Support
    • I'm logged in

    Thanks
     
    Cyntherius, Dec 4, 2020
    #3
  4. how do i contact microsoft chat support?

    tried to use microsoft techincal support chat, but it said that it is closed.

    Hi,

    To better assist you with your concern, kindly answer the following questions:

    • How did you try to contact Microsoft chat support?
    • Have you tried using different browsers?
    • How would we be able to help you with your concern?

    Please try to visit this
    link for our chat support and see if it works.

    Regards.
     
    Jericho Lap, Dec 4, 2020
    #4
Thema:

how do i contact microsoft chat support?

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