Windows 10: 3D Builder gets suspended when minimized or when switching to another desktop

Hi


I have an issue with 3D Builder in Windows 10 that whenever I minimize it or switch to a different virtual desktop it immediately gets suspended,

And since some of the operations take several hours to complete the repair task on some models take about 3 hours at 14% CPU Util during which I have to leave the app running and stop using the virtual desktops it is really annoying.


Is there a solution to prevent Windows from suspending 3D Builder ?

:)

 

3D builder

Hello Molly,

We understand that you want more information on how to use 3D Builder. You may visit these related sites that can help you to get started with 3D Builder:

• 3D Builder user’s guide
• How to use 3D Builder and 3D Scan for Windows
• 3D Builder Tutorial Part 1: Viewing your first 3D object

We hope the information we provided helps.

 

can i upgrade 3d builder

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the lag in 3D builder app. To have a clarity on this issue, we need some information.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
• What is the Windows 10 version and Build installed?(Type winver in Windows search/Run command)
• What is the version of the 3D builder app installed?

However, we would suggest you to these methods and check the 3D Builder app performance.

Method 1: Steps to reset the 3D Builder App.

1. Press Windows +I key from the keyboard to open
   Settings.
2. Click on Apps, Select Apps & feature from the left pane.
3. Search for 3D Builder app in the list and click on it, then select
   Advanced options.
4. Then click on Reset and then restart the PC and check if the issue persist. If it persist then perform
   method 2.

Method 2: Steps to Uninstall and reinstall the 3D Builder App.

1. Press Windows + X key from the keyboard. Select
   Windows PowerShell (Admin).
2. Type: Get-AppxPackage *3dbuilder* | Remove-AppxPackage
   and click on Enter.
3. Type: Exit and click on Enter.
4. Restart the PC. Open
   Microsoft Store app and reinstall
   3D builder app.
5. Check if the issue persists.

We await your response.

Aditya Roy

Microsoft Community – Moderator

 

3d builder image

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the 3D images that are created in 3D builder. To have a clarity on this issue, we need some information.

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
• What is the Windows 10 version and Build installed?(Type
  winver in Windows search/Run command)
  
• What is the version of the 3D builder app installed?

However, we would suggest you to uninstall and reinstall the 3D Builder app.

1. Press Windows + X key from the keyboard. Select
   Windows PowerShell (Admin).
   
2. Type: Get-AppxPackage *3dbuilder* | Remove-AppxPackage
   and click on Enter.
   
3. Type: Exit and click on Enter.
   
4. Restart the PC.
   Open Microsoft Store app and reinstall
   3D builder app.
   
5. Check if the issue persists.
   

Also, Please follow the steps mentioned in the
screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots of the 3D images that became white. This will help us to understand the issue more clearly.

We await your response.



Aditya Roy

Microsoft Community – Moderator