Windows 10: Not able to see my profile image on login screen

Discus and support Not able to see my profile image on login screen in Windows 10 Customization to solve the problem; [IMG]Whenever I start my device I am not able to see my profile image on login screen... Discussion in 'Windows 10 Customization' started by Alexis Samuel, Dec 5, 2020.

  1. Not able to see my profile image on login screen


    Not able to see my profile image on login screen [​IMG]Whenever I start my device I am not able to see my profile image on login screen

    :)
     
    Alexis Samuel, Dec 5, 2020
    #1
  2. Aaron_Sum Win User

    Not Able to login

    Hi,

    Thank you for posting to Microsoft Community.

    Please confirm the following things for me.

    1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
    2. What error message are you receiving when you login with your Microsoft account?

    I would suggest you to login to
    http://login.live.com/
    with your Microsoft account and check if you are able to sign-in with your credentials.

    If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
    your PC in safe mode in Windows 10
    ’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

    We await your response.

    Aaron Summith

    Microsoft Community – Moderator
     
    Aaron_Sum, Dec 5, 2020
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Dec 5, 2020
    #3
  4. Mayra Aqu Win User

    Not able to see my profile image on login screen

    Keyboard not working and not able to login from login screen

    Hi Mateo,

    We're glad that you were able to login now on the computer. Since the keyboard is still not working, we would like to know the answers to the following questions:

    • Are you using a laptop or a desktop?
    • If you are using a standard keyboard (wired/wireless), have you checked if there are any lights from the keyboard that indicates that it is being detected?

    In the meantime, we suggest running the hardware troubleshooter as it can fix possible issues that you are having. Kindly follow the steps below to perform it:

    • Open Cortana, type in Troubleshoot and click it.
    • Under Find and fix other problems, click on Keyboard.

    • Click Run the troubleshooter and follow the on-screen instructions.
    • See sample picture below.

      Not able to see my profile image on login screen d5cfb7b4-d780-4e0d-89c9-af13087f4e93.png

    We'll wait for your response.
     
    Mayra Aqu, Dec 5, 2020
    #4
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Not able to see my profile image on login screen

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