Windows 10: Display not working after resuming from a "screen off" state.

Discus and support Display not working after resuming from a "screen off" state. in Windows 10 BSOD Crashes and Debugging to solve the problem; I recently upgraded hardware motherboard, CPU, RAM, M.2 SSD and video card also keeping the old drives - 2 SSDs and a spinning 2TB and started with a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JohnBerrettini, Dec 5, 2020.

  1. Display not working after resuming from a "screen off" state.


    I recently upgraded hardware motherboard, CPU, RAM, M.2 SSD and video card also keeping the old drives - 2 SSDs and a spinning 2TB and started with a fresh install of Win 10 Pro on the 1TB M.2 SSD. I installed manufacturers drivers for all components and updated the BIOS.


    After 30 minutes the screens turn off per on the the power & sleep setting. Upon waking the screens, elements of the display do not display properly and/ or are non-responsive to mouse clicks. The windows key on the keyboard and icon if I can find it on the taskbar on screen are both usually non-responsive too.


    Control - Alt - Delete does allow me to get to task manager where restarting File Explorer recommended for this problem in another community post fixes the display and non-responsive input issues but if file explorer is not already running, this option is not available. I then have to shut down and restart to resolve but I loose the ability ability to save work or pick up where I left off when the screens went to sleep.


    I have reinstalled the OS once and run sfc & DISM from an elevated command prompt multiple times with no corruption apparent.


    System information copied from Settings - About:


    Processor AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz

    Installed RAM 32.0 GB

    Device ID 5353630B-6B6E-42A5-BBD1-13FAC8581A92

    Product ID 00330-80000-00000-AA177

    System type 64-bit operating system, x64-based processor

    Pen and touch No pen or touch input is available for this display


    Edition Windows 10 Pro

    Version 20H2

    Installed on ‎12/‎1/‎2020

    OS build 19042.630

    Experience Windows Feature Experience Pack 120.2212.31.0


    Motherboard is MSI B550

    Video card is Gigabyte Radeon RX580

    I am not overclocking CPU or GPU.

    :)
     
    JohnBerrettini, Dec 5, 2020
    #1

  2. Lock screen not working even though 'On resume, display logon screen' is checked

    Hello,

    The Lock screen is not working even though 'On resume, display logon screen' is checked. I have the the settings as 'Wait 10 minutes'. The screen saver does not function (bubble) so I assume that is why the 'On resume, display logon screen' is not working.
    So over night as an example I do not use the computer so assume something is still running that stops it activating the screen saver? So can I check what activity stops the screen saver activating? Thanks
     
    davidfairchild, Dec 5, 2020
    #2
  3. Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Dec 5, 2020
    #3
  4. Display not working after resuming from a "screen off" state.

    screen display

    Hi William,

    It is important that you have the correct screen display and resolution. We suggest that you perform the following steps to reset the monitor settings:

    • Boot your computer in
      safe mode
      .
    • Once in safe mode, right-click the desktop > Screen Resolution.
    • Change the display settings back to the original configuration.
    • Restart your computer.

    Feel free to update us on the result.
     
    Rachelle Gra, Dec 5, 2020
    #4
Thema:

Display not working after resuming from a "screen off" state.

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