Windows 10: Black Screen of Death on Windows 10 Before Login - Cannot use password or safemodes either

Discus and support Black Screen of Death on Windows 10 Before Login - Cannot use password or safemodes either in Windows 10 Installation and Upgrade to solve the problem; Any advice on the Windows 10 Black Screen of Death? * The affected computer is an Omen gaming laptop. The Omen logo appears upon start-up but then... Discussion in 'Windows 10 Installation and Upgrade' started by tristarundatz, Jan 15, 2021.

  1. Black Screen of Death on Windows 10 Before Login - Cannot use password or safemodes either


    Any advice on the Windows 10 Black Screen of Death?


    * The affected computer is an Omen gaming laptop. The Omen logo appears upon start-up but then the screen goes black. I can still see and move the cursor.


    * I cannot access the task manager through Control + Alt + Delete


    * I cannot get to the login screen.


    * Booting in any form of Safe Mode still gives me the same black screen.


    * I have tried to do a System Restore and other repair options BUT I need to sign in to use them and Windows 10 is refusing to recognize my password. The password is correct. Is there some other mechanism preventing its recognization?

    I am backing up my files right, as HP Recovery Manager lets me access its repair options without a password, but the next step is going to be a factory reset. I really don't want to do that. Any help would be greatly appreciated.

    :)
     
    tristarundatz, Jan 15, 2021
    #1
  2. Rose Ter Win User

    Windows 10 Password problem in safemode

    Hi,

    For us to isolate the issue, we will need to ask you a few questions:

    • Are you getting any error messages aside from password incorrect?
    • What troubleshooting steps have you done so far, after being stuck in safemode sign in screen?
    • What are you trying to do when you enter safemode with networking through msconfig?

    Regards.
     
    Rose Ter, Jan 15, 2021
    #2
  3. Windows 7 black screen of death

    I read a report a little while ago that said the black screens were nothing to do with updates but due to a malicious program (it hit more than just windows 7 users - vista, xp and 2000 were also prone to the black startup screen of death if infected). My windows 7 install is fully up-to-date and i've never had the black startup screen.

    Just run some decent anti virus and you should be safe (i suggest microsoft security essentails since it's free and pretty decent). When you've installed an anti-virus i'd suggest doing a full scen to be sure there's nothing there.
     
    human_error, Jan 15, 2021
    #3
  4. 95Viper Win User

    Black Screen of Death on Windows 10 Before Login - Cannot use password or safemodes either

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Jan 15, 2021
    #4
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Black Screen of Death on Windows 10 Before Login - Cannot use password or safemodes either

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