Windows 10: Dell's reporting amount of memory changed at bootup

Discus and support Dell's reporting amount of memory changed at bootup in Windows 10 Support to solve the problem; For info. There are at least two threads on the Dell Community forums about the Dell Support Assist reporting the amount of memory has changed at boot... Discussion in 'Windows 10 Support' started by fireberd, Jan 16, 2021.

  1. fireberd Win User

    Dell's reporting amount of memory changed at bootup


    For info.
    There are at least two threads on the Dell Community forums about the Dell Support Assist reporting the amount of memory has changed at boot or reboot. One thread is Alienware laptops and another is for Inspiron 15 Gaming 5577 model. I happen to have a 5577 and also experiencing the problem. I have escalated it to our "Rockstar" support staff but its early in the game. Posting this here in case others are seeing the same error.

    Its apparently happening with different versions of Win 10 but performantly with 20H2.
    One Alienware user reported it happening immediately after installing Microsoft update KB4580980. It went away after uninstalling that update. That KB is not for 20H2 version and it appears most users are on 20H2.

    Dell, as it would appear has two versions of their Support Assist installed. One for Widows and one for POST. I uninstalled Support Assist and did a restart and at boot Support Assist reported the (erroneous) problem. When Support Assist reports memory has changed, BIOS check shows it has detected correct amount of memory, so back to whatever has keyed the Support Assist error.

    FWIW, steps I've taken with my 5577 laptop.
    1. Reseated Memory (what Support Assists recommends).
    2. Replaced Memory.
    3. Replaced CMOS Memory 2032 battery.
    4. Uninstalled (older version) Support Assist (but as previously noted still get the error with it uninstalled).
    5. Installed latest version of Support Assist.
    6. Ran complete Dell hardware diagnostics (no errors).

    :)
     
    fireberd, Jan 16, 2021
    #1
  2. Sasqui Win User

    Overclocking / Undervolting guide for Vega 56 or 64?

    Here's a quick laundry list:

    List of software to use for overclocking and testing
    Examples:
    Wattman (and how to find and use it, like an overview, including profiles)
    Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
    How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

    Step-by step overclocking in Wattman
    Fan speeds
    Power limit
    Temp limit
    Voltages
    Core speeds
    Memory speeds
     
    Sasqui, Jan 16, 2021
    #2
  3. MrHudson Win User
    Photo using alot of memory after bootup

    Dell's reporting amount of memory changed at bootup [​IMG]

    I just had the top folders first, the bottom listing is screen shots and what I right clicked on in browser and saved,once I did that, that is when live tile started working and high memory dropped.
     
    MrHudson, Jan 16, 2021
    #3
  4. ElceeT Win User

    Dell's reporting amount of memory changed at bootup

    Incorrect System Report

    Thank you for your suggestion.

    I have run the Windows Memory Diagnostic and the report indicated that no memory problems were detected. Status remains the same - 2GB of RAM instead of 6GB.

    I do not have any obvious performance issues on this system. I have another Windows 10 installation on a secondary laptop and the system specs are reported accurately on that installation.
     
    ElceeT, Jan 16, 2021
    #4
Thema:

Dell's reporting amount of memory changed at bootup

Loading...
  1. Dell's reporting amount of memory changed at bootup - Similar Threads - Dell's reporting amount

  2. Memory Diagnostic Report

    in Windows 10 Software and Apps
    Memory Diagnostic Report: I am testing a Windows 10 laptop for memory problems. I ran the standard diagnostic process which restarts the machine. Unfortunately, the diagnostic report is not shown. Apparently this is by design. According to responses to this site, rather than present a message, it...
  3. Memory Diagnostic Report

    in Windows 10 Gaming
    Memory Diagnostic Report: I am testing a Windows 10 laptop for memory problems. I ran the standard diagnostic process which restarts the machine. Unfortunately, the diagnostic report is not shown. Apparently this is by design. According to responses to this site, rather than present a message, it...
  4. Memory Diagnostic Report

    in Windows 10 BSOD Crashes and Debugging
    Memory Diagnostic Report: I am testing a Windows 10 laptop for memory problems. I ran the standard diagnostic process which restarts the machine. Unfortunately, the diagnostic report is not shown. Apparently this is by design. According to responses to this site, rather than present a message, it...
  5. Large amount of App Data Reported

    in Windows 10 Gaming
    Large amount of App Data Reported: Hello. So I am on Windows 11 may or may not be important and I was checking my storage space. It reports I have 19.9 GB worth of installed apps. But when I check it personally, I see 67 apps whose amount of data should not amount to that much. So am I missing something here...
  6. Large amount of App Data Reported

    in Windows 10 Software and Apps
    Large amount of App Data Reported: Hello. So I am on Windows 11 may or may not be important and I was checking my storage space. It reports I have 19.9 GB worth of installed apps. But when I check it personally, I see 67 apps whose amount of data should not amount to that much. So am I missing something here...
  7. How can I change the amount of hardware reserved memory/RAM?

    in Windows 10 Gaming
    How can I change the amount of hardware reserved memory/RAM?: I ma really struggling to play the good games like pubg and games like warzone. I has 8gb ram installed HP laptop. Amd 3550h processor with the integrated vega 8 graphics card. Its completely useless for a gamer. So I would like tk change my hardware reserved momory after 1...
  8. Dell's reporting amount of memory changed at bootup

    in Windows 10 Drivers and Hardware
    Dell's reporting amount of memory changed at bootup: For info. There are at least two threads on the Dell Community forums about the Dell Support Assist reporting the amount of memory has changed at boot or reboot. One thread is Alienware laptops and another is for Inspiron 15 Gaming 5577 model. I happen to have a 5577 and also...
  9. Bootup issue--"memory card types"?

    in Windows 10 Drivers and Hardware
    Bootup issue--"memory card types"?: Started getting the two popup screens shown here on startup. Couldn't find anything via Google, so was hoping someone here could 1 explain it and 2 offer a solution. Have not made any changes to my hardware setup. [ATTACH] [ATTACH]...
  10. Memory Reporting Problem

    in Windows 10 Drivers and Hardware
    Memory Reporting Problem: I have a very strange disk space reporting issue. I don't know when it first appeared (I'm on 17134.81 now), because I never looked at Settings/System/Storage - I have always used other tools. I just checked it out, having read about it in another comment. Anyway, my C:...

Users found this page by searching for:

  1. dell supportassist memory change