Windows 10: Microsoft Account on old phonenumber

Hallo,


For a while now I can't access my hotmail-address anymore, due to the verification Microsoft wanted. I unfortunately forgot to update my phone number. I have tried to fill in the forms for recovering the account, but no luck.


I excepted the loss of the mailaddress, but just realised that also my Microsoft Account for my computer is connected to this mailaddress. Since I am unable to verify, how can I change accounts? Or even better, how can I recover my old mailaddress, if I can't do it through my phonenumber or the form?


I am about the make a back-up of my computer and re-install the whole bunch. I even made already a new Microsoft account, but would like to try to recover what I have.


Thank you for your time.

:)

 

How to change old phonenumber up to date

How to update my new phonenumber from my old

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.

 

How to replace old Microsoft Account with a new Microsoft Account

Hi Hitendra,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

Step 1:

• Type Manage your accounts
  in the search bar and click on it
• Click on "sign in with a local account instead"
• Press next and complete the process.
• If you do not have a local account, leave the credentials blank and proceed.

Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

1. In the Start search, type "Manage your accounts" and press Enter.

2. Choose 'Accounts'.

3. Click on "sign in with a local account instead"

4. Enter the Microsoft account ID and Password and click Next.

Hope this post helps. Get back to us for further queries. We are happy to help!