Windows 10: Corrupt Disk Drive?

Hi all, when I try to download something or uninstall something, the screen pops up where it should say “allow this app to make changes to your device,” and then says the request is not supported. I tried to launch steam and it says fat error: Failed to load platform modules. What does this mean and how can I fix it? It’s urgent

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:)

 

HP Disk Drive not visible

Hi,

Thank you for posting your query on Microsoft community.

I would suggest you follow the steps below and see if it helps:

Method 1: I would suggest you first try the Troubleshooter.

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Right-click on the Disk Drives and click on Properties.
  
• 
  Go to the Drivers Tab and Click Enable (If not enabled).
  
• 
  Restart the computer and check.
  

Hope this helps. Please reply if you have further related queries.

Regards,

 

Just installed Windows 10 but, it is showing my current drive full. All space is taken by Windows folder.

Hi Sarah,

This might be caused by disk corruption. As an initial troubleshooting step, we suggest doing a check disk to help detect and fix disk corruption. Follow the steps below to run a check disk:

• Go to the drive you need to scan, in your case, the C drive.
• Right-click on it then select Properties.
• On the Tools tab, under Error-checking, click the Check button. It will start checking the drive for system errors.
• If it detects an error, it will ask you to check the disk. If no errors are found, choose to check the drive nonetheless.
  

After doing so, restart your PC and check if the same issue will occur.

Give us an update on how it goes.

 

CANNOT DELETE A CORRUPTED FILE ON MY EXTERNAL HARD DRIVE ON WINDOWS 10

Hi Leenus,

Hard drive and other external memory storage can be corrupted on account of bad sectors which are no longer accessible or writable due to permanent damage. Your device or hard drive could also be infected by some type of malware. These are some of the possible
causes why you are experiencing the error "ERROR 0x80070570: The file or directory is corrupted or unreadable". To address this concern, we suggest performing the following troubleshooting methods:

Method 1

Check and repair disk errors or corrupted file system. This process can fix "The file or directory is corrupted and unreadable" error caused by bad sectors, virus infection or file system corruption. To do so, follow these steps:

• Back up all of the files on the hard drive (except for the corrupted file).
• Using Search, type CMD.
• From the search results, right-click on Command Prompt and then choose Run as administrator.
• On the Command Prompt window, type chkdsk /f h: (h stands for your hard drive) and then hit the Enter key.
• Delete the corrupted file and check if you'll experience the same error.

Method 2

Format the hard drive. You can manually format the hard drive to permanently remove "The file or directory is corrupted and unreadable" error. These are the steps on how to format an external drive:

• Plug the hard drive into your computer.
• Back up all of the files on the hard drive (except for the corrupted file).
• Open File Explorer and then click This PC.
• Click the external hard drive's name, click on Manage tab and then click on Format.
  
• Click Start and then click OK.

Keep us updated with the result.