Windows 10: Getting black screen

Discus and support Getting black screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi ive just finished my first pc build msi b550 tomahawk with ryzen 7 5800x. I turned it on for the first time with the usb in and it said something... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Jayden Neal-Holder, Jan 16, 2021.

  1. JAYDEN NEAL-HOLDER
    Jayden Neal-Holder Win User

    Getting black screen


    Hi ive just finished my first pc build msi b550 tomahawk with ryzen 7 5800x. I turned it on for the first time with the usb in and it said something likeit failed to boot operating system so i turned it off and on again and went into tbe bios and set it to boot of off usb first and then save and exit and reboot after it does it but the screen just stays black and it stays like that for ages and doesnt change

    :)
     
    Jayden Neal-Holder, Jan 16, 2021
    #1
  2. ROSE CAL
    Rose Cal Win User

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article     to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Jan 16, 2021
    #2
  3. ZPLUGGER
    zplugger Win User
    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Jan 16, 2021
    #3
  4. PEER_SAM
    Peer_Sam Win User

    Getting black screen

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jan 16, 2021
    #4
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Getting black screen

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