Windows 10: HP Envy x360 Notebook showing blank screen with cursor

Discus and support HP Envy x360 Notebook showing blank screen with cursor in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear Sir/ Madam, I had purchased HP ENVY x360 Notebook 15m- ed0xxx about one month back. The performance of the notebook was OK till now. But... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BALJINDERVIRK, Jan 17, 2021.

  1. BALJINDERVIRK
    BALJINDERVIRK Win User

    HP Envy x360 Notebook showing blank screen with cursor


    Dear Sir/ Madam,

    I had purchased HP ENVY x360 Notebook 15m- ed0xxx about one month back.

    The performance of the notebook was OK till now.

    But yesterday the notebook did not start Windows 10 and showed a blank screen with cursor.

    I ran the hardware tests on the notebook and they all were successful.

    I tried online support available on HP website and Microsoft website but the problem still persists.

    I am unable to download “Create Windows 10 installation media” from Microsoft website on a USB drive on another PC/ Laptop as it shows error code 0x8007000D-0x90002. I have tried this on another PC with Windows 7 and a laptop with Windows 10 and it shows the same error.
    Kindly help.

    Thank you.

    :)
     
    BALJINDERVIRK, Jan 17, 2021
    #1
  2. SLIDERIDER
    sliderider Win User

    HP Envy x360 with 1440p screen?

    So I bought a refurb HP Envy x360 with the AMD FX 9800P and recently discovered I could set the screen resolution to 2560x1440 despite HP advertising this machine as only being capable of 1920x1080. Has anyone else bought one of these and found they could change the resolution to 1440P? I was thinking maybe since mine is a refurb that it was originally returned for some kind of screen issue and they replaced the screen with whatever they had lying around that day, which could well have been a screen meant for a Spectre, and not an Envy, since the Spectre does come with a 1440p screen. Would a mistake like this even be possible? It came in an Envy box and it says Envy everywhere on the laptop where it should say it. There is no external evidence that this might actually be a Spectre and not an Envy. So is this a fluke or all of these capable of displaying 1440p instead of being limited to 1080p as advertised?
     
    sliderider, Jan 17, 2021
    #2
  3. SARAHKONG
    SarahKong Win User
    Sylus for HP ENVY x360

    Doesn't look promising... I came across this forum about the compatible stylus for HP Envy.

    https://h30434.www3.hp.com/t5/Notebook-Video-Di...

    Try posting in the HP forums see if there is any change since this last forum posting.
     
    SarahKong, Jan 17, 2021
    #3
  4. OLIVIERBIVEGETE
    OlivierBivegete Win User

    HP Envy x360 Notebook showing blank screen with cursor

    HP Envy X360 Screen Flashing Issue

    Having the same very issue with a HP ENVY x360 m6 Convertible
     
    OlivierBivegete, Jan 17, 2021
    #4
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HP Envy x360 Notebook showing blank screen with cursor

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