Windows 10: Ark Survival Evolved Download bar not showing progress

So i bought the game on Xbox and i decided i wanted to download the game also on my PC, all the DLCs have downloaded to the point where i need to download the base game to finish them but the base game download tracking progress is a black black/grey bar that isn't changing color and it says downloading 84.24 MB progress and its been like that for over 3 hours with no progress I've looked up many different ways to solve the issue and nothing's fixed it i'm at a loss here on whats going on!? Can someone help me out here?

:)

 

Ark survival evolved dowload

Hi,



Thank you for writing to Microsoft Community Forums.



Please note that we have two versions of
ARK: Survival Evolved available on store:

1. Xbox One Enhanced.
   

This particular version is only available on Xbox One. ARK:
Survival Evolved Xbox

1. Xbox Play Anywhere.
   

This version can be downloaded on Xbox as well as Windows PC. ARK: Survival
Evolved Anywhere.



Could you please confirm which of the above versions of ARK: Survival Evolved have you purchased?



Please reply so that we can help you further.

 

Ark Survival Evolved

So on my Xbox One the update on Ark Survival Evolved says 793.36 but on the Microsoft Store Ark Survival Evolved it says 793.16, they are both updated but it stops me playing cross play, any reason why they aren't on the same update? Edit: So the game
updated but it is only 793.34 so I still can't cross play.

 

ark survival evolved

how do i play ark survival evolved offline on my PC?