Windows 10: BlueTooth Dongle doesnt work after PC wakes from Sleep Mode.

Discus and support BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. in Windows 10 Drivers and Hardware to solve the problem; I have a bluetooth dongle. Everytime my Desktop Computer, NOT a LAPTOP. but my Desktop computer Goes to sleep and wakes up. My bluetooth dongle is no... Discussion in 'Windows 10 Drivers and Hardware' started by Dracon., Jan 17, 2021.

  1. Dracon. Win User

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode.


    I have a bluetooth dongle. Everytime my Desktop Computer, NOT a LAPTOP. but my Desktop computer Goes to sleep and wakes up. My bluetooth dongle is no longer working. I have to Either turn off the computer or un-plug the bluetooth dongle and plug it back in. Sometimes more then 3-5 times before the blue tooth starts working again. Is there a way to for it to just i dont know. start working again like say my logitech dongle for my mouse and keyboard. Those always work after sleep mode turns back on. But not the bluetooth.
    And i would like a response from someone that knows what they are doing and not something that will keep saying everything that has already been said and doesnt seem to work. Or someone to actully is listening and understanding the persons problem. I think most of the ppl on here has tried changing power settings and updating drivers. But still Doesnt work. And i bet one of those is going to be the first response i get.

    So how do i get my bluetooth dongle to work when my PC wakes up from sleepmode?

    :)
     
    Dracon., Jan 17, 2021
    #1
  2. LesFarkas Win User

    PC waking up automatically from sleep mode

    Thanks Prakhar for your reply.

    As indicated in my post, it is the monitor, not the PC that I am having trouble keeping it in sleep mode.

    I have set the monitor to sleep at one minute. When it does, it wakes immediately. Something is waking it up.

    Your suggestion to untick the mouse & keyboard "Allow this device to wake the computer" did not work, however if I remove the mouse/keyboard dongle, the monitor stays asleep. I have changed batteries, removed batteries from mouse/keyboard,
    so they do not work but still the monitor wakes right-away.


    Since the transceiver is in a USB 3.0 port, could this be a related problem?

    Regards

    Les
     
    LesFarkas, Jan 17, 2021
    #2
  3. Chadi Win User
    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. [​IMG]

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. [​IMG]

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. [​IMG]

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. [​IMG]

    BlueTooth Dongle doesnt work after PC wakes from Sleep Mode. [​IMG]
     
    Chadi, Jan 17, 2021
    #3
  4. BlueTooth Dongle doesnt work after PC wakes from Sleep Mode.

    Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Jan 17, 2021
    #4
Thema:

BlueTooth Dongle doesnt work after PC wakes from Sleep Mode.

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