Windows 10: Previously purchased Minecraft not showing in Microsoft Store after reinstalling windows?

Discus and support Previously purchased Minecraft not showing in Microsoft Store after reinstalling windows? in Microsoft Windows 10 Store to solve the problem; Previously bought Minecraft on my old pc on Microsoft Store Reinstalled Windows, logged in to the same account on Microsoft Store - it doesn't show... Discussion in 'Microsoft Windows 10 Store' started by WongDuo, Jan 17, 2021.

  1. WongDuo Win User

    Previously purchased Minecraft not showing in Microsoft Store after reinstalling windows?


    Previously bought Minecraft on my old pc on Microsoft Store
    Reinstalled Windows, logged in to the same account on Microsoft Store - it doesn't show that i've purchased Minecraft and requires me to re-buy it


    Please support this

    :)
     
    WongDuo, Jan 17, 2021
    #1

  2. Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. From where did you purchase the Minecraft game?
    2. Have you already installed Minecraft on your Windows 10 computer?


    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    If you have purchased Minecraft from Oculus, then I suggest you to
    Contact the Oculus Support Team
    and they will help you with this.



    Please feel free to contact us back, in case you have any other questions/issues with Windows in future.
     
    Shafeeq_Khan, Jan 17, 2021
    #2
  3. De_Phil Win User
    Windows store purchase not showing up in the windows store app

    Hello,

    I redeemed my code for Minecraft for windows 10 through the microsoft website, but the purchase does not show up in the store app on my PC to be downloaded or installed.

    It is clearly show when i look at purchases when signed into my account on the website, but absent from the app when signed in with the exact same account.

    I have tried a suggested fix from the microsoft forums of using the wsreset.exe command and restarting windows, as well as uninstalling and reinstalling the windows store via powershell with admin privileges and restarting, with no success.

    Any help would be greatly appreciated

    Thanks
     
    De_Phil, Jan 17, 2021
    #3
  4. Previously purchased Minecraft not showing in Microsoft Store after reinstalling windows?

    Purchase prompt for Minecraft Starter collection for PC.

    Hi Arsalan,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are getting a prompt to purchase Minecraft Starter Edition. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below

    • Where did you redeem the code?
    • Where and when you are getting this purchase prompt?


    However, we would like to inform you that Minecraft Bedrock Edition is not available in Microsoft Store. In Microsoft Store you will have the Minecraft Starter and Master collection.



    If you have redeemed the code in Mojang website and installed the Bedrock edition from Mojang, then we will suggest you to reinstall the game from Mojang website and sign in with the same account, which was
    used for redemption.



    Minecraft Starter collection is all together a different game, which you have to purchase separately from Microsoft Store.



    I would also suggest you to contact the Mojang support team for further assistance on this issue.

    Mojang Team:
    https://help.mojang.com/customer/portal/emails/new?ref=footer




    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jan 17, 2021
    #4
Thema:

Previously purchased Minecraft not showing in Microsoft Store after reinstalling windows?

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