Windows 10: My Screen Is Blank After Updating The System

Discus and support My Screen Is Blank After Updating The System in Windows 10 Installation and Upgrade to solve the problem; today my laptop got updated and now whenever i login theres this screen with settings on it, and i can't exit it somehow. [IMG]... Discussion in 'Windows 10 Installation and Upgrade' started by rachelteadrop, Jan 19, 2021.

  1. My Screen Is Blank After Updating The System


    today my laptop got updated and now whenever i login theres this screen with settings on it, and i can't exit it somehow. My Screen Is Blank After Updating The System [​IMG]

    :)
     
    rachelteadrop, Jan 19, 2021
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jan 19, 2021
    #2
  3. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Jan 19, 2021
    #3
  4. Nikhar_K Win User

    My Screen Is Blank After Updating The System

    FIX SCREEN SO IT DOESN'T GO BLANK

    Hi Charlotte,



    Thank you for writing to Microsoft Community Forums.



    I understand that the computer screen goes blank after sometime, I’ll certainly assist you with this.



    However, please let us know:



    • Do you see any error message on the screen when the computer screen goes blank?
    • When you say “I need to fix it so that doesn't happen” how are you fixing the screen?
    • What is the make and model of the computer?


    Meanwhile, you may want to refer the troubleshooting steps mentioned below:



    If you are using a Desktop, then the first thing I would suggest you to do is check if the cables are connected properly.



    Method 1: Refresh Graphics driver



    I suggest you to try refreshing the graphics driver by using the key sequence
    Windows logo key + Ctrl + Shift + B and see if that helps.



    Method 2: Update graphics driver



    I suggest you to try updating the graphics card driver and see if that helps. To do this, refer the steps mentioned below:



    1. Press Windows logo key + X, and select
      Device Manager.
    2. Expand Display adapters.
    3. Right click on the display driver and select
      Update Driver
      .
    4. Restart the computer.


    Article for reference: Update drivers in Windows 10.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 19, 2021
    #4
Thema:

My Screen Is Blank After Updating The System

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