Windows 10: New WD Black 4TB HDD issues.

Discus and support New WD Black 4TB HDD issues. in Windows 10 Drivers and Hardware to solve the problem; Hello, I just finished upgrading my computer. I have a 4TB WD Black Hard drive and a WD SN750 SSD installed, first time using two drives, and first... Discussion in 'Windows 10 Drivers and Hardware' started by Terrek, Jan 19, 2021.

  1. Terrek Win User

    New WD Black 4TB HDD issues.


    Hello,
    I just finished upgrading my computer. I have a 4TB WD Black Hard drive and a WD SN750 SSD installed, first time using two drives, and first time using a SSD.

    I installed new copy of Windows 10 on the SSD, and it shows as C: drive, and I intended to use the 4TB Hard Drive for everything else. However the HDD does not show up in Windows Explorer for me to save anything to.

    The 4TB HDD drive does show up in my Asus bios, but not as a bootable drive, only the SSD and my CD/DVD drive show up as bootable.

    The HDD shows up and passes all checks with Western Digital Data Lifeguard Diagnostics tool.
    The HDD also shows up under Windows Device Manager, its says it is working properly and the best drivers are installed. Searching with Windows Update does not bring up any new drivers.
    It also does show up under Disk Management, but not as a named drive or Volume, only a Disc #, with two Unallocated sections.

    I have upgraded the Motherboard BIOS to latest non-Beta version, released November 2020.

    Upon reading on WD website that their internal drives do not come pre-formatted, I proceeded to disk management to create a new volume, following their instructions How to Partition and Format a WD Drive on Windows and macOS

    However, the drive already had a 50mb System Reserved Partition on it that I cannot modify, and two Unallocated Partitions, one is 2047.95 GB, the other is 1678.02 GB.
    I am only able to make a New Simple Volume with 2047.95 GB partition, and right-clicking on the 1675.02 GB one only gives me the option to click Properties and Help.

    The Disk Status is listed as Disk 1, Basic, 3726.02 GB, Online.
    3726.02-2047.95= 1678.07 GB of unavailable space? Where is the remaining 274GB if the System Reserved is only taking up 50MB?

    So it basically looks like I am only able to actually use a little more than 2TB out of my 4TB drive? What the heck did I pay the extra money for the larger drive for?

    Is it possible to completely wipe/format this drive to make most of the space usable?


    WD support has not responded yet in several days, nor as anyone on their forums, so I am posting here. Any help would be appreciated.


    Current build:
    New: Windows 10 Home 64-bit
    New: Intel i7-10700K CPU
    New: ROG Strix Z490-E Gaming Motherboard
    New: WD Black 4005FZBX 4TB Hard Drive
    New: WD Black SN750 NVMe 500GB SSD
    New: Corsair Vengeance LPX 2x8GB 3200 MHZ DDR4 Ram
    Old: Nvidia Geforce GTX 1060 6GB Graphics card
    Old: EVGA Supernova G2 750watt Power supply

    :)
     
    Terrek, Jan 19, 2021
    #1
  2. MikaeelM Win User

    Windows10 unable to recognise external (USB) HDD (WD My Book 4TB)

    Windows10 unable to recognise external (USB) HDD (WD My Book 4TB) - however, I'm able to see all files from a Linux machine i have on same HDD... I dont want to lose my content on the external HDD by reformatting etc. Please help.
     
    MikaeelM, Jan 19, 2021
    #2
  3. jumanji Win User
    WD Black 4TB no longer working

    This is an enclosure which can take in one SSD/HDD.


    New WD Black 4TB HDD issues. [​IMG]


    This is a multibay dock.

    New WD Black 4TB HDD issues. [​IMG]


    Most docks can clone a HDD to another without connecting to a PC. If your dock has a cloning feature, you can try cloning your 4TB drive to another 4 TB or larger than 4TB drive. With your damaged HDD, I don't think it is possible. You can try anyway , if you want to..

    A computer repair shop will not open and repair your HDD. It requires a zero-dust clean room to prevent further damage to the HDD. That is why you should contact a professional data recovery agency who has a clean room facility. Of course, it will be costly .

    "Opening hard drive of your own without any clean room should not be experimented as it could lead to further damage. I suppose clean environment is always better to make hard drive less prone to bacteria and impurities. Also recovery chances are good in proper environment by data recovery experts."

    Opening the hard drive – Regular vs. Clean room environment
     
    jumanji, Jan 19, 2021
    #3
  4. HarvHer Win User

    New WD Black 4TB HDD issues.

    wd elements se 4tb is not recognized on "surface pro 6"

    Hi,

    Can't operate my new wd elements SE 4tb on my surface pro 6 running Windows10.

    When connecting to the notebook, I can hear clicks from inside the wd device, and no recognition from the surface pro 6.

    Connecting another WD passport essential 750Mb works ok.

    Is this a fault problem with the WD elements SE 4tb? or drivers issues?

    Any clue how to fix this problem will be appreciated, or its a faulty WD issue?
     
    HarvHer, Jan 19, 2021
    #4
Thema:

New WD Black 4TB HDD issues.

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