Windows 10: MIDI Keyboard Not Working Properly

Hi!


I have 2 MIDI keyboards, both class compliant. When I plug them in, Windows says its setting it up and both keyboards appear in Device Manager under Sound Control. Says the correct, up to date drivers are installed. However, neither shows up in any DAW or even in the keyboards' own software in order to update firmware. When I open up MIDI-OX, says no MIDI devices are connected.


I've been having this issue for a couple weeks, so naturally I've done a lot of Googling. It seems to me that Windows 10 has some kind of issue with MIDI controllers. I have tried several different fixes and nothing has worked yet. The main thing I keep coming across is that Windows doesn't let you have more than 10 MIDIs set up at once, but as far as I can tell, that is not the problem. There's several threads on here and other sites but none of them really come to much of a conclusion about how to fix the problem. From what I can tell, it seems like Windows just assigns the incorrect drivers to the device? But I have no idea what drivers it does need or how to find them.


Here's what I've tried:

- removing devices from device manager and reinstalling

- changing to USB 2.0 my PC would not let me do this

- booting in safe mode

- different cords, different ports

- Windows Updates

- searching for drivers online to roll back to


PC:

Windows 10 Home

HP Envy 15t

Had it about a month

Realtek sound card


Keyboard #1: AKAI MPK Mini MkII had it about a year

Keyboard #2: Arturia Keylab Essential 61 brand new



I have never once in my life considered purchasing a MacBook until now. This is so frustrating!

:)

 

HP 15-r029wm Notebook PC windows 10 keyboard not working properly

Hi,

I realize that the keyboard is not working properly. I will try to help you with this issue.

• 
  Did you make any changes to the PC prior to this issue?
  

Suggest you to plug in an external keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

Keyboard not working properly

Hi Yvan,



Thank you for posting your query in Microsoft Community. I understand you are facing difficulties as your keyboard is not working properly. I will assist you with this issue.



First of all, I would suggest you to install all the latest updates released by Microsoft from Windows Updates and check if that helps or not. And to update your drivers, please follow the steps and let us know if it helps fixing the issue or not:

Open Device Manager by pressing Windows key + X, click on
Control Panel; select System and Maintenance.

• Click on Device Manager.
• In Device Manager, locate Keyboard and double-click to check if it’s working properly.
• Go to Driver tab, then click on Update Driver. And follow the instructions.

Let us know if this fixes your issue or not, we will be happy to help you.



Thank you.

 

MIDI KEYBOARD NOT DETECTED BY PIANOMARVEL INSTRUCTION SITE

• Have you already checked if the device shows in the Device Manager?

Yes. Just checked and both MIDI keyboards are listed.

• Have you tried testing the device to a different PC and the same issue occurs?
  

Yes....I just hooked up a Dell Pro Windows 10 laptop purchased late last year. 00325-80685-21181-AAOEM. I plugged in the AKM320 MIDI keyboard - (no drivers needed) The system sounded but did not show the AKM320 in Device Manager. I did the same with the
ACORN Masterkey 49 with the same results. I did open the Piano Marvel site and try to get a recognition of either keyboard, and non were even listed. They did list on my main computer, but did not light up the site indicator for a MIDI signal being received
as already reported.

Also: I activated a Windows 7 computer here and plugged in the AKM320 MIDI. The device appeared in "game controllers" I installed another DAW in that computer- Cake Walk and was able to get the computer and DAW to read my signals from the AKM keypad. I
went to the Piano Marvel site but the same outcome occurred- the site did not read my signals from the MIDI key board.

• Are you getting any error messages when connecting the device to your PC?

When I turn on both piano MIDI keyboards without the DAW running, no error or notice appears--but a connection sound does occur. However when I turn on either keyboard
while the DAW is running, I get a notice that a MIDI device has been added.

• What build and version of Windows 10 are you using?

2017 Windows 10. I do have an ID number...****************- installed in 2016

I really appreciate your interest in this issue and am glad to check any other areas for you. I have tried everything with no success. One bit of info....There are two programs I've tried to use both of which have a midi keyboard detection in their programs.
Sight Reading Practice - Piano Music Sight-Reading Practice and Piano Marvel both do not read my midi keyboards. (But my DAW reads both and plays notes) Also a program called MIDI OX was installed by Piano Marvel's tech and the program detected both MIDI's. I am glad to pay for
any consult should it become necessary.

Thanks again,

MTM

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