Windows 10: Audio volume changes after sound is paused

After updating the Realtek audio driver from Dell, the sound volume started increasing every time any sound started after pausing or stopping for about two seconds or more. Any adjustment of the sound volume would restore the setting - until next time.


I believe this was caused by having duplicate copies of the driver. I had let the Dell website update the driver. Apparently it installed a second copy of the same driver, and the two of them were interacting.


I noticed the problem while running a music streaming app. After pausing it, when the music resumed the volume was higher. Just a touch of the volume up or down key on my keyboard would restore the system setting.


I discovered this by trying to Update Driver in Device Manager, I selected Browse my computer and Let me pick from a list. The latest driver version was listed twice. When I switched to the first copy of the driver, the problem was less but still there. Switching to an earlier version in the list fixed it.


I might try deleting the device to get rid of the drivers, and then let Dell reinstall the latest driver. Or I could just live with the earlier one, which is probably fine.

:)

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.

 

Windows 10 volume is always defaulted to 36 and I can't change it

Hi Ajinc,

It could be some outdated sound drivers or some audio enhancements that caused the issue you are experiencing with controlling your system volume. To narrow down such concern, we'd like to ask a few questions:

• Which version and build of Windows 10 is currently installed on your computer? To check, click on the
  Start > Settings > System >
  About.
• What are the troubleshooting steps that you've tried so far?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you perform the steps listed here. Those are troubleshooting steps suitable for sound problems.

Update us if the steps above helped you in resolving your concern.