Windows 10: My USB-C Gen3.2 ports stopped working after connected a USB-C hub

Discus and support My USB-C Gen3.2 ports stopped working after connected a USB-C hub in Windows 10 Drivers and Hardware to solve the problem; Hi Everyone, I'm having a bit of issue with my USB-C Gen3.2 ports. I recently bought an ASUS PN50 mini pc, everything is great. I wanted to use a usb... Discussion in 'Windows 10 Drivers and Hardware' started by ZiluZhou, Jan 22, 2021.

  1. ZiluZhou Win User

    My USB-C Gen3.2 ports stopped working after connected a USB-C hub


    Hi Everyone,


    I'm having a bit of issue with my USB-C Gen3.2 ports. I recently bought an ASUS PN50 mini pc, everything is great. I wanted to use a usb hub so I can have more usb ports and a SD card reader. Upon connected the usb hub the first time, it worked flawlessly, however when I rebooted the PC with the hub attached, the PC booted past BIOS, then just black screen. I had to power it off and remove the hub, then it booted correctly.


    After doing this, the usb hub wouldn't work on either of my USB-C Gen3.2 ports anymore, initially, I thought it was a faulty hub, then realised it wouldn't charge my phone, or anything. I've followed almost every steps I could find on Google, and none of them is working. I don't want to believe it's a hardware issue, as it was working previously. I'm reluctant to reset my Windows, as that is a painful process to re-install everything.


    Does anyone experience the same issue or similar issue in the past, I would be really appreciated if someone can point me to the right direction.


    Many thanks

    Zilu

    :)
     
    ZiluZhou, Jan 22, 2021
    #1
  2. btarunr Win User

    Belkin Expands Line-Up of USB-C Accessories

    Belkin today announced the expansion of its USB-C product offerings.Designed to support existing and future USB-C laptops, smartphones and tablets, the new line of Belkin USB-C solutions allows users to charge, transfer, and sync at the fastest speed possible today. Available in the spring, the new USB-C solutions include a 4 Port Mini Hub, USB-C to HDMI Adapter, USB-C to USB-A Home Charger, USB-C to USB-A Car Charger, and MIXIT↑ USB-C Cables. The new Belkin USB-C accessories will be on display at the Belkin Booth (South Hall Booth #30445) at the CES Show January 6-10.

    Designed with two USB-C and two USB-A ports, the Belkin 4-Port Mini Hub expands the functionality of any USB-C enabled laptop. Simply plug the USB-C tethered cable to the laptops port and connect the desired USB-C peripherals or accessories such as a flash drive, mouse, keyboard, or a printer. For connecting your USB-C-enabled device to your HDTV or 4K/Ultra HDTV, Belkin offers the new USB-C to HDMI adapter. The new adapter supports 4K resolution at 60 Hz (4K@60Hz) for the ultimate viewing experience.


    My USB-C Gen3.2 ports stopped working after connected a USB-C hub 32a_thm.jpg


    For charging at home or in the car, the USB-C to USB-A Home and Car charging kits safely charge the latest USB-C enabled smartphones and tablets. Each charging kit includes a 6-foot USB-A to USB-C cable and a charger that offers a 2.1 Amp output for charging. Additionally, the USB-A port is universal, so it can be used with other types of cables to charge smartphones, tablets, wearables, or other devices that charge via USB-A.

    "Belkin is dedicated to creating quality products that support the current standard and make the transition to USB-C a flawless one," Melody Tecson, director of product management at Belkin. "As industry leaders, we understand the importance providing products that flawlessly integrate into people's lives, while also educating consumers about what this new standard means. We have a devoted USB-C resource center where users learn more about the benefits of USB-C, and find the right cable for their devices."

    Durable and flexible, MIXIT↑ USB-C to USB-C cables securely plug into any USB-C enable device for a quick charge and sync of files. Also included in the MIXIT↑ family are Belkin's USB-C to USB-A cables for charging existing devices.

    Belkin's new USB-C solutions:

    4-Port Mini Hub- $49.99
    • 2x USB-A Ports
    • 2x USB-C Ports
    • 5Gbps Data Transfer Speeds (shared)
    • Powered through USB-C host device
    • Tethered Type-C Cable for easy access
    • Charge peripherals with 900mAh (shared)
    • USB-C to HDMI Adapter - $49.99
    USB-C Male and HDMI Female
    • Supports 4K @60HZ
    • 15cm length
    • USB-C Cable + Car Charger - $29.99
    The charger connects to your USB-C device with the provided USB-A to USB-C cable. The universal USB-A charging port can be used with other cable types.
    Up to 2.1 Amps for charging smartphones, tablets, wearables, and other accessories
    6-foot USB-C cable for in-car charging, reaching easily from the CLA outlet to anywhere in the car, even to passenger seats, or hidden power outlets.
    Cable provides data transfer support up to speeds of 480Mbps
    USB-C Cable + Home Charger - $34.99

    The charger connects to your USB-C device with the provided USB-A to USB-C cable. This universal USB-A charging port can be used with other cable types.
    Up to 2.1 Amps for charging smartphones, tablets, wearables, and other accessories
    Cable provides data transfer support up to speeds of 480Mbps
    MIXIT USB-C to USB-C Charge Cable (Metallic) - $24.99

    MIXIT USB-C to USB-C Charge Cable (Classic) - $19.99

    2.0 USB-C to USB-C
    • Connect between USB-C enabled devices
    • Reversible connector
    • 480Mbps data transfer rate
    • 3A charging output
    • 6 foot length
    • The braided cables are available in black, gold, silver, white, and gray
    • Standard cables are available in black, blue, pink, purple, red, green, and white
    • MIXIT↑ 2.0 USB-C to USB-A Charge Cable - $19.99
    2.0 USB-C to USB- A
    • Connect between USB-C enabled devices
    • Reversible connector
    • 480Mbps data transfer rate
    • 3A charging output
    • 6 foot length
    • Available in black, blue, pink, purple, red, green, and white
    • MIXIT↑ 2.0 USB-C to Micro-USB Charge Cable - $19.99
    2.0 USB-C to Micro-USB
    • Connect between USB-C enabled devices
    • 480Mbps data transfer rate
    • 3A charging output
    • 6 foot length
    • Available in black, blue, pink, purple, red, green, and white
    Also on display are Belkin's line of existing USB-C cables and adapters:

    The implementation of USB-C technology means an improvement in the capabilities of everyday devices like smartphones, tablets, and laptops. It will allow for USB-C enabled devices to be thinner and lighter, and will eliminate the need for users to carry multiple cables. All USB-C cables have a reversible design, which means that users can seamlessly plug their USB-C cable into the UBS-C port without worrying about the orientation or direction of the plug. Users will be able to rapidly charge, take advantage of USB 3.1 data transfer speeds between their external devices, and connect audio video outputs such as HDMI, VGA, and DisplayPort with forthcoming adapters.

    3.1 USB-A to USB-C Cable - $29.99

    Connect USB-C enabled devices with standard USB-A devices
    • USB-IF certified
    • Reversible USB-C connector
    • 10Gbps data transfer rate
    • 3 foot length
    • 3.1 USB-C to USB-C Cable - $29.99
    Connect USB-C enabled devices with standard USB-C devices
    • USB-IF certified
    • Reversible USB-C connector
    • 10Gbps data transfer rate
    • 3 foot length
    • 3.1 USB-C to Micro-B Cable - $29.99
    Connect USB-C enabled devices with standard Micro-B devices
    • USB-IF certified
    • Reversible USB-C connector
    • 10Gbps data transfer rate
    • 3 foot length
    • 2.0 USB-C to Mini-B Charge Cable - $19.99
    Connect USB-C enabled devices to Mini-B devices and peripherals
    • USB-IF certified
    • Reversible USB-C connector
    • 500MA charging output
    • 480Mbps data transfer speeds
    • 6 foot cord length
    • 2.0 USB-C to USB-B Printer Cable - $19.99
    Connect USB-C enabled devices to USB-B 2.0 devices and peripherals
    • USB-IF certified
    • Reversible USB-C connector
    • 480Mbps Data Transfer Speeds
    • 6 Foot Cord Length
    • 3.0 USB-C to USB-A Adapter - $19.99
    Connect USB-C enabled devices to USB-A devices and peripherals
    • USB-IF certified
    • Reversible USB-C connector
    • 1.5A charging output
    • Up to 5Gbps data transfer speed
     
    btarunr, Jan 22, 2021
    #2
  3. Problem with HDs connected to Thunderbolt / USB-C ports

    I have an HP laptop (model Spectre x360 15-BL012DX) that has 2 thunderbolt 3 USB-C ports. I've noticed 2 different, but likely related, odd behaviors when I connect HDs to these ports. I'm wondering if anyone has any thoughts as to what cause these symptoms as I'm simply coming up empty.

    I should first note that the HDs that I am attaching are USB 3 2.5" drives that can be powered from a USB port. The drives have cables with standard USB 3 connectors and so I have to adapt these to work with a USB-C port.

    Symptom #1: If I connect a HD using a short 6 inch USB-C to USB Type A adapter dongle, then the HD is not always seen by Windows. Windows detects that something was connected but File Explorer will sit there for a long time trying to refresh without ever showing me the newly connected HD. Other times it connects just fine.

    If I now take a USB hub that plugs into the USB-C connector and plug the HD into one of the USB 3 Type A ports on the hub, the HD will work flawlessly. This is true whether or not I plug the hub into external power or not so this at least proves that the port on its own can supply enough power to the HD.

    Symptom #2: Once again, I plug a HD into the USB-C port using the dongle. Let's assume that this time the HD is seen just fine and I can access the drive with no problem. When I am done using the drive, I use "Safely remove hardware and eject media" to disconnect the drive from my system. However, I find that the drive WILL ALWAYS reported as being in use and the utility will fail to eject the drive.

    If I connect a HD using a hub, the drive can be successfully ejected every time.

    Note that I have tried to use multiple different USB-C to USB 3 Type A dongles from various manufacturers, but the results are always the the same.

    Summary: When connecting a USB 3 drive to a USB-C port using a USB-C to USB Type A adapter, I have problems. However, if I connect using a HUB, it works flawlessly. Does anyone have any ideas on why this may occur?

    Test scenario is using the HP notebook listed above with Windows 10 1909 including the latest Feb 2020 updates.
     
    hsehestedt, Jan 22, 2021
    #3
  4. CLY
    cly Win User

    My USB-C Gen3.2 ports stopped working after connected a USB-C hub

    USB-C to Display port

    Do all USB-C ports support display port? I am thinking of picking up a cheap laptop but want to be able to connect two additional displays if needed. The laptop has an HDMI and a USB-C Gen 1. Ace Aspire R R5. thanks
     
Thema:

My USB-C Gen3.2 ports stopped working after connected a USB-C hub

Loading...
  1. My USB-C Gen3.2 ports stopped working after connected a USB-C hub - Similar Threads - USB Gen3 ports

  2. Headset mic not detected on USB ports, working on USB-c Hub

    in Windows 10 Drivers and Hardware
    Headset mic not detected on USB ports, working on USB-c Hub: Hi, I have a few Microsoft LifeChat 3000 headsets.One day the one I was using stopped working in Chrome, but kept working fine in Teams. The following day Windows just didn't recognize that there was a microphone present in any of the headsets. They work perfectly in any...
  3. USB-C HUB Not Working.

    in Windows 10 Gaming
    USB-C HUB Not Working.: Hi got a portable USB-C hub that splits the HDMI in two so I can split my screen when connected in two external monitors. The thing is that I plug it, and everything but the screens work. I have plugged a keyboard and a lamp to that hub and it works, I disconnect those two...
  4. USB-C HUB Not Working.

    in Windows 10 Software and Apps
    USB-C HUB Not Working.: Hi got a portable USB-C hub that splits the HDMI in two so I can split my screen when connected in two external monitors. The thing is that I plug it, and everything but the screens work. I have plugged a keyboard and a lamp to that hub and it works, I disconnect those two...
  5. Connecting a USB-c SSD to a USB-c Hub

    in Windows 10 Gaming
    Connecting a USB-c SSD to a USB-c Hub: I have a USB-c Hub that works splendidly. I also have a spectacular SSD M.2 Enclosure that also works fine if I connect it directly to my laptop. If, however if connect the enclosure to the HUB it is recognized but stops working after a couple of clicks and I see disk errors...
  6. Connecting a USB-c SSD to a USB-c Hub

    in Windows 10 Software and Apps
    Connecting a USB-c SSD to a USB-c Hub: I have a USB-c Hub that works splendidly. I also have a spectacular SSD M.2 Enclosure that also works fine if I connect it directly to my laptop. If, however if connect the enclosure to the HUB it is recognized but stops working after a couple of clicks and I see disk errors...
  7. USB-C hub HDMI connection not working

    in Windows 10 Gaming
    USB-C hub HDMI connection not working: Hi everyoneI just replaced my UDB-C hub because i had persistent audio issues. I went with a Satechi one with two HDMI ports. For it to work I followed the instructions and installed the SiliconMotion driver. The second screen lit up but is weirdly green. See the picture...
  8. USB-C hub HDMI connection not working

    in Windows 10 Software and Apps
    USB-C hub HDMI connection not working: Hi everyoneI just replaced my UDB-C hub because i had persistent audio issues. I went with a Satechi one with two HDMI ports. For it to work I followed the instructions and installed the SiliconMotion driver. The second screen lit up but is weirdly green. See the picture...
  9. USB hub - USB C port not working

    in Windows 10 Drivers and Hardware
    USB hub - USB C port not working: I have plugged in USB hub onto USB C port of my Dell laptop with Windows 10. The hub has 1 ethernet port, 2 USBs and a USB C port. All ports work well except USB C.When I connected SSD using USB C - USB C cable, light is blinking in SSD but not getting detected.Using USB to...
  10. USB-c USB hub with HDMI port not working

    in Windows 10 Ask Insider
    USB-c USB hub with HDMI port not working: Hi i own a asus g552vw laptop and got an USB-c, USB hub that has a HDMI port i have a Samsung TV using the laptops built in HDMI port as my main and my laptops screen as a second one. When i connect the USB hub and then use the HDMI port all i get on the lg TV is no signal...