Windows 10: Network connected but no internet on VPN

Discus and support Network connected but no internet on VPN in Windows 10 Network and Sharing to solve the problem; I use nordvpn and yourphone apps. When I am connected to my vpn I cannot connect to my phone. I disable vpn and it works until my vpn reumes and then... Discussion in 'Windows 10 Network and Sharing' started by rg_983, Jan 22, 2021.

  1. RG_983
    rg_983 Win User

    Network connected but no internet on VPN


    I use nordvpn and yourphone apps. When I am connected to my vpn I cannot connect to my phone. I disable vpn and it works until my vpn reumes and then nada,\.

    When I connect to my vpn I get a message"Connected,no internet" yet I can access the internet.

    :)
     
    rg_983, Jan 22, 2021
    #1
  2. AJ99000
    aj99000 Win User

    No Internet Connection When VPN Is Connected

    This particular issue has been going on for almost a month now. My companies IT department is still trying to figure out the root cause. Below is a list of isolation / troubleshooting i've done.

    Issue: Once connected to the work VPN (successfully) the internet connection on the Windows 10 machine disconnects and does not allow any network traffic.

    OS: Windows 10 Home - Version: 1909 (OS Build 18363.476)

    Computer: Razor Blade 2019

    - Latest drivers installed

    - Latest Windows updates installed

    - System Wide issue

    Troubleshooting / Isolation

    • Cellular Data: Verified the Windows machine can connect to a hotspot and successfully browse the internet. (No VPN involved)

    • Cellular Data + Work VPN: Verified the Windows machine can connect to the hotspot & successfully connect to work VPN and successfully browse the internet.

    • Home WiFi: Verified Windows machine can connect to the home wifi network and successfully browse the internet (No VPN involved)

    • Home WiFi + Work VPN: Verified Windows machine can connect to home WiFi. It can successfully connect to work VPN. However once the work VPN is connected, the home WiFi network indicates (No Internet Access)

    • Ping Test + Work VPN: Verified I can successfully ping (work) websites and even the work VPN URL successfully without any packet loss. However once I go to ping (non-work) related addresses like google.com, apple.com etc. there is packet loss.

    At this point I decided to test my work VPN on my iPhone & Apple Mac.

    • iPhone: Home WiFi + Work VPN: Verified the iPhone successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    • Mac: Home WiFi + Work VPN: Verified the Mac successfully connects to home WiFi network and the work VPN and can successfully browse the internet.

    Isolated: Only the Windows machine seems to be affected. I even verified this issue occurs on multiple Windows user accounts on the Windows 10 machine.

    - Windows 10 is fully updated to the latest November Windows 10 update and issue persists

    - Deleted and Added the VPN configuration several times and issue persisted.

    Third Party VPN Client Test: Tested with Nord VPN and the Windows machine successfully connected to the home WiFi network & the Nord VPN connection successfully connected to a random server and successfully browsed the internet.

    - Disabled IPV6 on VPN & WiFi network configuration (Per IT Support guidance) and issue persisted

    *Currently updating to Windows 10 Insider Preview 19033.1 (vb_release) to see if this might fix anything pertaining to Windows 10 VPN.

    Thanks for any additional guidance / suggestions / help that the community offers.
     
    aj99000, Jan 22, 2021
    #2
  3. KEM MON
    Kem Mon Win User
    Set Broadband Internet Connection Network Configuration

    Hi,

    Upon analyzing the details you have provided, kindly run the
    Network and Internet Troubleshooter
    and check if there's any changes. To run the
    troubleshooter,
    follow these steps:


    • On the search bar, type
      Troubleshooting.

    • Choose
      Network and Internet.

    • Run the following
      Troubleshooter:

      • Internet Connections.

      • Network Adapter.

      • Incoming Connections.

    If the issue persists, we suggest that you try to
    renew
    your
    IP address. To do this, follow these steps:


    • Open
      Command Prompt
      as
      Administrator.

    • Type the following command:

      • Ipconfig/release
        and hit
        Enter.

      • Ipconfig/renew
        and hit
        Enter.

      • Exit.

    Let us know how it goes.

    Regards.
     
    Kem Mon, Jan 22, 2021
    #3
  4. TOPGUNDCP
    topgundcp Win User

    Network connected but no internet on VPN

    Connecting computer with no internet connection to network printer


    @dk1971
    1. Open Admin command and type: ipconfig

      Network connected but no internet on VPN [​IMG]
    2. Win+X->Control Panel->Netwok and Sharing Center
      Follow the screen shot. This should disable internet access from this PC but allows access to local device(s)
      NOTE: Use the IP & Subnet Mask from step 1. Leave Default gateway & DNS Server blank

      Network connected but no internet on VPN [​IMG]
     
    topgundcp, Jan 22, 2021
    #4
Thema:

Network connected but no internet on VPN

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