Windows 10: Can't change PIN due to work account, despite having personal acc as my main one

Discus and support Can't change PIN due to work account, despite having personal acc as my main one in Windows Hello & Lockscreen to solve the problem; Hi Microsoft Community, so I am logged into my PC using my personal account - that's also an administrator for this PC. I have a second work account... Discussion in 'Windows Hello & Lockscreen' started by Philip N_0000, Jan 23, 2021.

  1. Can't change PIN due to work account, despite having personal acc as my main one


    Hi Microsoft Community,

    so I am logged into my PC using my personal account - that's also an administrator for this PC. I have a second work account that I only use with Outlook, Word Office suite. Only that. However, when I go into Sign-in options I cannot change my PIN, despite the fact that I log in my PC using it every day. It wants me to set a new one according to my work account.


    Now the question is why is my work account requiring me to set up a PIN even though I already have it. But most importantly how do I change it so that my personal account hasFULL control over my PC settings.

    Thanks


    Can't change PIN due to work account, despite having personal acc as my main one 0d2a4cab-684d-44e2-b4f8-81354511cc46?upload=true.png

    :)
     
    Philip N_0000, Jan 23, 2021
    #1

  2. Personal PC Pin Change Restricted Due to Work???

    I went to change the pin code on my personal PC but received the following message "sorry this pin isn't working for your organization's resources". It then required me to log into my work email to then receive a pin code on my work cell phone and THEN
    I was permitted to change the pin code on my PERSONAL computer.....what is going on here? Why is my personal computer being controlled by my work? How do I break this link?
     
    B.Reilly_80, Jan 23, 2021
    #2
  3. How to change PIN (Personal Identification Number)?

    Hi Roger,

    To change your PIN in Windows 10, you may follow the steps below:

    • Open Settings (keyboard shortcut: Windows + I) >
      Accounts > Sign-in options.
    • Click the Change button under PIN.
    • Enter your current PIN; then, enter and confirm the new PIN underneath.
    • Tap I forgot my PIN.
    • Enter your Microsoft account password; then, set up the
      new Pin
      .

    We appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Jan 23, 2021
    #3
  4. Dyan Rey Win User

    Can't change PIN due to work account, despite having personal acc as my main one

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Jan 23, 2021
    #4
Thema:

Can't change PIN due to work account, despite having personal acc as my main one

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