Windows 10: Can't lock the PC as an Administrator, Only 1 user can be logged in at one time, Only...

I've been encountering many problems at once lately, which are connected to each other.


Firstly, after turning off the PC only the administrator account is showing, when there are 3 other accounts that are not administrators.


Secondly, when I am logged in as administrator, I can't lock the PC, the Lock option is gone from the start menu, which is normally next to the Log Out option, and the Win+L doesn't work. I can only log out.


When I log out of the administrator account, the other 3 account how up. When I log in to one of them and lock the PC you can't do that as an administrator but you can as a normal user, you can only open the logged account, the other accounts don't display. You have to first log out, then log in to another account, there can't be 2 logged users at one time.


The things that I have done are update the BIOS and run DISM /online /cleanup-image /restore-health command. After that, these problems appeared.


I tried running DISM again - nothing changes. Tried running SFC /scannow - nothing changes.

The other thing is that I am unable to perform a recovery, on the recovery menu only Continue, Shut Down and boot from usb options appear - there is no Command Prompt or Startup Recovery.

:)

 

Local Administrator account locked by family time restrictions

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the built-in Administrator account and
we appreciate your effort in troubleshooting the issue and providing us the detailed information.



In this scenario we would suggest you to disable and the enable the
built-in Administrator account using the command prompt from a different administrator user account and check if the issue persist.



Steps to disable and enable the built-in Administrator account.

1. Click on Windows Search/Cortana and type
   CMD, right click on command prompt and select run as admin.
   
2. Type Net user administrator /active:no
   and hit enter key to disable the built-in Administrator account
   
3. Restart the PC and login to the
   Administrator account and perform step 1.
   
4. Type Net user administrator /active:yes
   and hit enter key to enable the built-in Administrator account

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Local Administrator account locked by family time restrictions

Thank you for trying but this did not work

 

Windows 10 Administrator's Permission Needed. I AM THE ONLY USER!

Hi Quinton,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern that you are unable to play the game Civilization IV Gold Edition after upgrade to Windows 10, we will help you with this issue.

Please do let us know the following information to understand the issue and assist you better:

• As you have already created new user account, have you tried to log-in with that account and access the game?
• Is this issue confined only to the specific game?

I suggest you to try few of the below steps and check if it helps:

Step 1: I suggest you to check the number of user accounts created on your laptop and also to ascertain the administrator account.

• Press Windows + R key together on your desktop screen.
• Type netplwiz and hit Enter.

Step 2: Enable Built-in administrator.

I suggest you to enable built-in administrator account, try to log-in with that account and access the game to check if there is any issues with the current user account.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter: net user administrator /active: yes
  (Check for the spaces)
• Now log off from the current user and try to login to the administrator account that is enabled.
  

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Hope it helps. Try the above troubleshooting steps, reply to the post with an updated status of this issue and required information. We will be happy to assist you accordingly.