Windows 10: Error code 0x80070490 whilst installing KB2758694

Hello,

I am seeing the error code 0x80070490 on a couple on windows 10 machines that require this update.


So far I have tried running the update in compatibility mode and tried to dism /restorehealth command also.


Has anyone else seen this issue or have any possible resolutions to this?


Thanks,

Ryan.

:)

 

Installing MSXML 4.0 SP3 Parser (KB2758694) ERROR HRESULT: 0x80070490

Hello,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. Are you working on Domain network environment?
   
2. How are you trying to install MSXML 4.0?
   

Method 1: Download MSXML 4.0 from Microsoft update catalogue

1. Navigate to the link
   https://www.catalog.update.microsoft.com/Search.aspx?q=KB2758694
   
2. Click on the Download button beside Security Update for Microsoft XML Core Services 4.0 Service Pack 3 for x64-based Systems (KB2758694)
   
3. Select the language in which you want to download the update.
   
4. Once the .exe file is downloaded, right click on the .exe file and select
   Run as Administrator.
   
5. Follow the on screen instructions to install the update.
   
6. Once the update is installed restart the computer.
   

Method 2: Usually, we see 0x80070490 error if there are corruption in certain components of the operating system.

We can run the DISM command to check for the corrupted components and repair them. To run the DISM command follow the steps mentioned below:

1. Type Command prompt
   in the search bar.
   
2. Right click on the Command Prompt icon and select
   Run as Administrator.
   
3. Copy and paste the following command in Command prompt:
   Dism /Online /Cleanup-Image /RestoreHealth
   
4. Once the process is completed restart the computer.
   

Method 3: Install MSXML 4.0 in Compatibility mode.

You can try installing MSXML 4.0 update in Compatibility mode. To install the update in Compatibility mode follow the steps mentioned below:

1. Right-click on the .exe file of the update and select "Properties".
   
2. Select "Compatibility" Tab.
   
3. Place a check mark next to "Run this program in Compatibility mode" and select the appropriate operating system from the drop down list.
   
4. Let the update install.
   
5. Once the update is installed restart the computer.
   
   
   

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator

 

error code 0x80070490

Hi Krishna,

This error code 0x80070490 is mainly related to Windows update. To verify some information, kindly provide answer to the following questions:

• When did you first encounter this software issue?
• Are you still on the process of updating when this error code appears?
• What is your Windows operating system's current build version?
• What are the troubleshooting steps you have done so far, besides Windows update troubleshooter?

Please advise so we could further assess on this issue. we'll keep an eye out to your response.

 

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