Windows 10: The drivers for this device are not installed. Code 28

Discus and support The drivers for this device are not installed. Code 28 in Windows 10 Drivers and Hardware to solve the problem; Hi Microsoft Team, I have recently installed a fresh version of Windows 10 by creating a USB Flash Drive for Boot-Up. After the installation, I... Discussion in 'Windows 10 Drivers and Hardware' started by Syed Usman, Jan 25, 2021.

  1. The drivers for this device are not installed. Code 28


    Hi Microsoft Team,



    I have recently installed a fresh version of Windows 10 by creating a USB Flash Drive for Boot-Up. After the installation, I have updated all HP drivers via HP Support Assistant, installed all Windows Updates, and updated the Intel related drivers as well.



    Edition Windows 10 Home
    Version 20H2
    Installed on ‎21/‎01/‎2021
    OS build 19042.746
    Experience Windows Feature Experience Pack 120.2212.551.0




    However, there are 03 devices listed in Device Manager>Other Devices section as:

    PCI Device: PCI bus 60, device 0, function 0>The drivers for this device are not installed. Code 28


    PCI Device: PCI bus 0, device 19, function 0>The drivers for this device are not installed. Code 28

    Unknown Device: on Microsoft ACPI-Compliant System>The drivers for this device are not installed. Code 28



    I have tried all methods i.e. uninstall the device and search for drivers but Windows is unable to find any drivers.



    Please advise for a possible solution so I may proceed to install all my software and use my notebook.

    Looking forward for the usual high quality customer support.

    :)
     
    Syed Usman, Jan 25, 2021
    #1
  2. Hirodato Win User

    The drivers for this device are not installed. (Code 28)


    Before i did all in place upgrade the previous it works fine except the windows got so many corrupt updates
    but after i did upgrade win10 build i got this problem error 28
    so it means that the missing driver is because the driver is not compatible with this windows version?

    so i dont think step 5 in the link will the problem? because the hardware works fine in the previous windows version/build
    already did step 1 to reboot but the problem still exist
    and for step 4 i already check win update but no result,did searching but didnt found the patch/pack to solve this problem

    as for step 2 and 3, i hope you can guide me how to find the driver. im tootaly noob here. i dont even the function of each driver that i downloaded. is it intel chippset driver that cause this problem?
    Sony Asia Pacific
    there is plenty driver in the list but i didnt know which is the right one

    Attachment 61334

    ^the problem, everytime i plug a device on the usb hub, it will appear on the unknown device
     
    Hirodato, Jan 25, 2021
    #2
  3. jimbo45 Win User
    The drivers for this device are not installed. (Code 28)


    Hi there

    Go to the EVENTS panel and you should see something like this : (note this is just an example from my system - your's will be different of course).



    The drivers for this device are not installed. Code 28 [​IMG]


    Now with the Vendor info you should be able to google for the proper driver - or at least get the hardware vendor ID from which you can go to a website.

    Search on the characters between the \...and \ symbols or even just the first bit until you find a match.

    Cheers

    jimbo
     
    jimbo45, Jan 25, 2021
    #3
  4. Nikhar_K Win User

    The drivers for this device are not installed. Code 28

    Error: The drivers for this device are not installed. (Code 28) for NVidia MX250 Graphics card

    Hi,



    Thank you for writing to Microsoft Community Forums.



    The error code indicates, "The drivers for this device are not installed. (Code 28)". We need to reinstall the device driver manually. I suggest you to refer the steps for
    Code 28 mentioned in the article
    Error codes in Device Manager in Windows
    and see if that helps.



    You can try to run NVidia Auto-Detect and see if that helps you in installing the NVidia drivers. You can run NVidia Auto-Detect from
    NVidia website. You can also check for the pending updates on the computer and install them. Please refer the section
    How do I manually update my PC? from the article
    Windows Update: FAQ
    .



    If the issue persists, I suggest you to try the steps mentioned below to install the drivers:



    1. Press Windows key + X and select
      Device Manager
      .
    2. Right click on the NVidia driver and select
      Update Driver.
    3. Click on Browser my computer for driver software.
    4. Now, click on Let me pick from a list.
    5. Select the NVidia MX250 driver and click on
      Next.
    6. Follow the on-screen instructions to complete the installation.
    7. Restart the computer once the driver is installed.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 25, 2021
    #4
Thema:

The drivers for this device are not installed. Code 28

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