Windows 10: My new PC . Windows10 recognizes the printer BrothersJ885DW but not the scanner

Discus and support My new PC . Windows10 recognizes the printer BrothersJ885DW but not the scanner in Windows 10 Drivers and Hardware to solve the problem; Hello, My computer recognizes the printer Brothers J885DW, but not the scanning function Please advise Thank you Jane... Discussion in 'Windows 10 Drivers and Hardware' started by Gupster, Jan 25, 2021.

  1. Gupster Win User

    My new PC . Windows10 recognizes the printer BrothersJ885DW but not the scanner


    Hello,


    My computer recognizes the printer Brothers J885DW, but not the scanning function

    Please advise


    Thank you


    Jane

    :)
     
    Gupster, Jan 25, 2021
    #1

  2. Windows 10 recognizes my printer+scanner only as a printer.

    Hello,

    Another method you may try is to uninstall and reinstall the printer. The following are the steps:



    Remove your printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & scanners, find the printer, select it, and then select Remove device.


    Install or add a local printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & Scanners, see if your printer is installed.
    • If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.


    On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



    Regards.
     
    JohnMel And, Jan 25, 2021
    #2
  3. Scanner not being recognized by PC after working fine

    I went to scan a document I signed and the HP Officejet printer did not recognize the computer. It had just printed said document sans signature from said computer.

    I then tried to initiate scan from the computer to the printer. It was unable to recognize the scanner. Even though when I went to devices, there the printer/scanner is listed as ready to print/scan. I am at a loss.

    Thankyou in advance for any suggestions.

    Fred
     
    FredHammondWW, Jan 25, 2021
    #3
  4. KRBaker Win User

    My new PC . Windows10 recognizes the printer BrothersJ885DW but not the scanner

    Windows 10 recognizes my printer+scanner only as a printer.

    Windows (10) does not appear to recognize my printer+scanner combo (Canon MP240) as a scanner. I have used it without issue as a printer, but when I try to scan (using the Windows Scan app, as suggested), the screen only shows "To get started, connect
    a scanner."

    I have tried downloading a driver from the Canon website, but there isn't one for this printer.
     
    KRBaker, Jan 25, 2021
    #4
Thema:

My new PC . Windows10 recognizes the printer BrothersJ885DW but not the scanner

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