Windows 10: Microsoft Account not accepting password/Not syncing

Discus and support Microsoft Account not accepting password/Not syncing in Windows 10 Ask Insider to solve the problem; I first got this problem after installing a game from the xbox app, loading it, and then seeing that it can't connect to my xbox account. Since this... Discussion in 'Windows 10 Ask Insider' started by /u/Psychological_Cash87, Jan 25, 2021.

  1. Microsoft Account not accepting password/Not syncing


    I first got this problem after installing a game from the xbox app, loading it, and then seeing that it can't connect to my xbox account. Since this was strange, I tried logging into my microsoft account from the xbox app itself, which then gave me an error. The most aggravating part is when I attempt to verify my identity from my account settings in windows, I input my password just for it to say "just a moment" and then immediately return the field to input my password again. I know this is the correct password, because when I try to use alternatives it says "incorrect password". Strangely, I added an entirely different microsoft account to windows, only for it to do the exact same thing. Everytime I enter the correct password, it changes to "just a moment", and then reverts back to the password field.

    submitted by /u/Psychological_Cash87
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    :)
     
    /u/Psychological_Cash87, Jan 25, 2021
    #1
  2. Darshan J Win User

    Password not Accepted

    Hi Gregory,

    Please provide more information before we proceed.

    • Are you using Gmail credentials or Gmail account which is synced with Microsoft account to log in?

    If you are using Gmail account which is synced with Microsoft account, I suggest you to use the Microsoft account credentials and check if it helps.

    If you are unable to login you can reset Microsoft account password and try logging in with the new password.

    You can reset the password using link below.

    Reset your password

    Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thank you.
     
    Darshan J, Jan 25, 2021
    #2
  3. Microsoft Account not syncing WP8.1

    Hi Michael,

    We suggest that you manually sync your Microsoft account by following these steps:

    • Go to Settings.
    • Tap email + accounts.
    • Tap and hold your Microsoft account.
    • Tap sync.

    Check also if you have the correct date and time set on your phone.

    Let us know the results.

    Regards.
     
    Justin Sor, Jan 25, 2021
    #3
  4. s427 Win User

    Microsoft Account not accepting password/Not syncing

    Google account (mail / calendar) not syncing in Windows 10

    I'm having a problem with the default Mail and Calendar apps in Windows 10. For a while I was able to sync my Google account emails (Gmail) and calendar in those apps, but about a week ago, it has stopped working: the calendar is empty (no events, and no calendars listed), and the emails that were already synced are still there, but syncing doesn't bring any new email.

    I tried deleting my Google account from the mail (or calendar) app, by going to "settings -> accounts", and then re-creating the account. I did that three times. Each time I was able to complete the following steps:

    1. enter my Gmail address,
    2. then my Google account password,
    3. then the confirmation code sent by SMS,
    4. and finally got to the screen "Windows would like to..." (permissions listing), on which I clicked "Accept" (obviously).

    The first time, I then got a Windows message "Something went wrong", followed by an error code (I didn't write it down).

    The second time, I didn't get this error message, so it looked like the account was successfully created (it appeared in my accounts list in the settings of those apps), but nothing was synced: both apps (mail / calendar) remained empty. (I tried syncing manually by clicking the sync button in the mail app: still nothing, even though the app confirmed that it was "up to date".)

    For my third attempt, I had found this question, so I went and created an "app password" in my Google account, specifically for those apps. But when I got to the password screen (step 2 described above) and entered this app password instead of my regular account password, I got an error message (from Google) asking me to enter my account password and not an app password. So I did that, and that got me exactly the same result as my second attempt (account created but nothing synced).

    I also tried both answers given on the same question (first via "settings > accounts > add account > Other account", and second via "settings > accounts > add account > Advanced setup"), but none of them worked for me (again, account created but nothing synced).

    Has anyone experienced the same problems? How can I make this work?

    UPDATE: a few months back (early October 2015) I received an email from Microsoft inviting me to "reconnect to Google" (that was the title of the email). I ignored it for a while, but recently followed the steps in this email and now everything seems to be working fine. So I'm guessing that MS somehow fixed whatever bug it was.
     
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Microsoft Account not accepting password/Not syncing

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