Windows 10: Right Click >"Save as" > "New Folder" - Creating New Folder Hangs in Windows 10 Pro

"Save as" Create New Folder Hangs Right Click
When trying to create a new folder using right click from within MANY programs for a Save As function, the system hangs crashes.

To duplicate these results:

1. Open a program or Edge/Chrome Browser

2. Open a file or Browser and find something to save

3. Save As or in browser right click on thing to save

Note: Clicking the "New Folder" button here does no cause a problem. Only Right-Clicking:

4. Right Click > "New Folder" or in browser click "Save as image"




Application HANGSin “Save As”:



Then End task with Task Manager


Note: This does NOT happen with:

1. Explorer.exe, Firefox or IE11

2. Clicking on “New Folder” button inany Application – only when right click with mouse



[COLOR=rgba215, 57, 0, 1]What doesNOT fix this:[/COLOR]

• [COLOR=rgba215, 57, 0, 1]1.[/COLOR] [COLOR=rgba215, 57, 0, 1]sfc /scannow[/COLOR]
• [COLOR=rgba215, 57, 0, 1]2.[/COLOR] [COLOR=rgba215, 57, 0, 1]Clean bootSysconfig[/COLOR]
• [COLOR=rgba215, 57, 0, 1]3.[/COLOR] [COLOR=rgba215, 57, 0, 1]Running applications invarious compatibility modes[/COLOR]
• [COLOR=rgba215, 57, 0, 1]4.[/COLOR] [COLOR=rgba215, 57, 0, 1]Running Applications as Administrator[/COLOR]
• [COLOR=rgba215, 57, 0, 1]5.[/COLOR] [COLOR=rgba215, 57, 0, 1]Untick and Clear the “Showrecently used files” and “Show frequently used folders” in Quick Access.[/COLOR]
• [COLOR=rgba215, 57, 0, 1]6.[/COLOR] [COLOR=rgba215, 57, 0, 1]Reset Application to defaultsettings[/COLOR]
• [COLOR=rgba215, 57, 0, 1]7.[/COLOR] [COLOR=rgba215, 57, 0, 1]Clear all settings History/cookies/tempfiles[/COLOR]
• [COLOR=rgba215, 57, 0, 1]8.[/COLOR] [COLOR=rgba215, 57, 0, 1]Update allapplications[/COLOR]
• [COLOR=rgba215, 57, 0, 1]9.[/COLOR] [COLOR=rgba215, 57, 0, 1]Update Windows[/COLOR]
• [COLOR=rgba215, 57, 0, 1]10.[/COLOR] [COLOR=rgba215, 57, 0, 1]Deleting printers inControl Panel[/COLOR]
• [COLOR=rgba215, 57, 0, 1]11.[/COLOR] [COLOR=rgba215, 57, 0, 1]Start in Safe Mode –same symptoms[/COLOR]
• [COLOR=rgba215, 57, 0, 1]12.[/COLOR] [COLOR=rgba215, 57, 0, 1]Create new user withnew profile[/COLOR]
• [COLOR=rgba215, 57, 0, 1]13.[/COLOR] [COLOR=rgba215, 57, 0, 1]Turn off Sophos Antivirus[/COLOR]
• [COLOR=rgba215, 57, 0, 1]14.[/COLOR] [COLOR=rgba215, 57, 0, 1]Uninstall Rapport[/COLOR]

EVENT VIEWER LOGS:


Microsoft Word:

The program WINWORD.EXE version15.0.5311.1000 stopped interacting with Windows and was closed. To see if moreinformation about the problem is available, check the problem history in theSecurity and Maintenance control panel.
Process ID: 1eec
Start Time: 01d6f3d45e2eb6e6
Termination Time: 30
Application Path: C:\Program Files\MicrosoftOffice\Office15\WINWORD.EXE
Report Id:e809e25b-4e47-4465-8632-6a37a38cc795
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown


Microsoft Edge:

The program msedge.exe version88.0.705.50 stopped interacting with Windows and was closed. To see if moreinformation about the problem is available, check the problem history in theSecurity and Maintenance control panel.
Process ID: 3ac4
Start Time: 01d6f3d2b010acd8
Termination Time: 4294967295
Application Path: C:\Program Filesx86\Microsoft\Edge\Application\msedge.exe
Report Id:693c4fde-9bdd-4594-a22c-7084a9b6a757
Faulting package full name:
Faulting package-relative application ID:
Hang type: Cross-process


Chrome:

The program chrome.exe version88.0.4324.104 stopped interacting with Windows and was closed. To see if moreinformation about the problem is available, check the problem history in theSecurity and Maintenance control panel.
Process ID: 2600
Start Time: 01d6f3d23ca4ec1d
Termination Time: 4294967295
Application Path: C:\Program Filesx86\Google\Chrome\Application\chrome.exe
Report Id:b3293f93-c581-4889-a3d2-c94ca32a7721
Faulting package full name:
Faulting package-relative application ID:
Hang type: Toplevel window is idle


Chrome:

The program chrome.exe version88.0.4324.104 stopped interacting with Windows and was closed. To see if moreinformation about the problem is available, check the problem history in theSecurity and Maintenance control panel.
Process ID: 3f00
Start Time: 01d6f3d0fa5b99c8
Termination Time: 15
Application Path: C:\Program Files x86\Google\Chrome\Application\chrome.exe
Report Id:bd67cf19-7ff3-4d5b-a992-b2e7838bcf96
Faulting package full name:
Faulting package-relative application ID:
Hang type:Unknown


System Information:



Saving to the Local SSD Drive

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

not able to create a new folder

I have been using Windows 10 Pro for several years and have a new problem with creating a new folder. In the selected drive letter with all the folders showing, when I select home/new folder and enter the name of the new folder, I get a message saying
that this folder already exists and asking if I want to merger the contents. Whether I select yes or no, I cannot create the new folder, although the new folder name does not show. I have tried restarting the PC to clear any debris but this does not work.
Any suggestions?

 

Create a new folder in Windows 10

No change in this, it works the same as it has since Windows '95.

To creating a new folder...

• ...using your keyboard: type Ctrl+Shift+N
• ...using mouse shortcut: right-click a blank spot and choose New > Folder
• ...using toolbar icon: open any folder and click "New folder" on the toolbar