Windows 10: Windows 10 upgrade issue from W 7 / Blue screen error

Hi there,

Last night i upgraded from Windows 7 to 10

My pc now randomly stops after 10/15 minutes from start up and I get blue screen error with "critical process died"

We did everything today with Microsoft operator live support to try and and solve the issue

Reinstall / restore ecc wiped my did a fresh install

But still have the issue.

Is anyone able to help please

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue screen issue on windows 10

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand your concern and will help you with the issue.

To begin with troubleshooting I would like you to answer the following question:

• 
  Could you please provide the make/model of your laptop?
  

The issue might occur due to Viruses, or something changing/deleting
in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Please get back to us with updated status, we will be happy to assist you.

 

Blue Screen error with Bad_System_Config_Info after an upgrade

Hi Jan,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



However, please let us know:

• May I know the update that was installed on the computer recently?
  
• What is the complete model number of the computer that you are using?
  

The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

Error 0x74: Bad_system_config_info and see if that helps.



Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



You may also want to refer the steps mentioned in the article
Troubleshoot blue screen errors. Select
After an update was installed and perform the suggested steps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator