Windows 10: HDMI Monitor Disconnects When Exiting Fullscreen Programs, Hulu, etc

Discus and support HDMI Monitor Disconnects When Exiting Fullscreen Programs, Hulu, etc in Windows 10 Drivers and Hardware to solve the problem; I have two monitors - one DVI, one HDMI. Both are set to 60hz. I have tried Hulu in both Chrome and Firefox with the same results. I've even lowered... Discussion in 'Windows 10 Drivers and Hardware' started by danhadar, Jan 27, 2021.

  1. danhadar Win User

    HDMI Monitor Disconnects When Exiting Fullscreen Programs, Hulu, etc


    I have two monitors - one DVI, one HDMI. Both are set to 60hz. I have tried Hulu in both Chrome and Firefox with the same results. I've even lowered the hz, no change.

    When watching a video in Hulu or sometimes when exiting a game in Steam my HDMI monitor will blackout for a moment before turning back on - displaying the connection HDMI on the top left corner of the screen.


    Around the same time this problem began to occur, my capture hardware began to malfunction. I have tried Avermedia and Elgato, the former worked perfectly for me for about 3 years. I'm now out a few hundred dollars as neither work properly anymore. Will only capture the first 4 seconds or so.

    I only mention this because I feel the two problems could be related. I've tried swapping cables, new cables - no change. Even if I view Hulu on my DVI monitor, the HDMI one will disconnect itself upon exit.


    I've reset to the default display settings on my GPU. Reinstalled drivers. etc etc and now I'm pretty much clueless.


    I appreciate any help!

    :)
     
    danhadar, Jan 27, 2021
    #1
  2. Argel Obm Win User

    Hulu on Dual Monitor Keeps Minimizing

    Hi,

    Kindly answer the following questions for us to better understand the issue:

    • When did the issue start?
    • Were there any changes made on your computer before encountering the issue?
    • Where did you download the Hulu app?
    • Does the issue occurs when the Hulu app is on the primary monitor?
    • Does the issue also occurs when your secondary monitor is connected to your computer using an HDMI cable?
    • What are the apps you're using that automatically minimize the Hulu app?
    We'll be waiting for your response.
     
    Argel Obm, Jan 27, 2021
    #2
  3. dcg1080 Win User
    Hulu on Dual Monitor Keeps Minimizing

    Noticed the issue this morning. Got the computer yesterday.

    Changes were just setting up the computer.

    Hulu app came from the windows store.

    Issue occurs when Hulu is on the main or attached display.

    Secondary monitor is a usbc monitor so it does not have an HDMI port.

    The only program I've noticed to do this is Inventor.
     
    dcg1080, Jan 27, 2021
    #3
  4. HDMI Monitor Disconnects When Exiting Fullscreen Programs, Hulu, etc

    Video Freezes in Fullscreen in HDMI

    Hi Ryan,

    Thanks for the swift response.

    It doesn't occur when HDMI is unplugged.

    Usually just Google Chrome. But I tried it as soon as you suggested and the problem does not occur on this display. Same video that freezes can be played back on fullscreen with Firefox.

    I had the same problem with the TV at home as the one I'm plugged into now at work, a Dell monitor.

    What could be the problem?
     
    MatthewKang3, Jan 27, 2021
    #4
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HDMI Monitor Disconnects When Exiting Fullscreen Programs, Hulu, etc

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