Windows 10: Laptop powered off during a Windows 10 update and now won't boot

Discus and support Laptop powered off during a Windows 10 update and now won't boot in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, Unfortunately my laptop installed with Windows 10 powered off during an update. When I turn on my laptop the screen backlight turns on but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Gerz87, Jan 27, 2021.

  1. Gerz87 Win User

    Laptop powered off during a Windows 10 update and now won't boot


    Hi,



    Unfortunately my laptop installed with Windows 10 powered off during an update. When I turn on my laptop the screen backlight turns on but stays blank and nothing happens.


    I can go into the BIOS and also run tests on the Memory, Hardrive and other peripherals and they have returned to be working ok.


    I have also created a Windows recovery for Win 10 on USB using Macrium Reflect and after trying to boot with USB the HP logo stays on screen and nothing happens for ages.


    Any ideas and guidance will be much appreciated but unfortunately I believe my laptop is toast :

    :)
     
    Gerz87, Jan 27, 2021
    #1

  2. Laptop won' t shutdown (or restart) and sleep [takes forever]

    The situation:

    • When shutting down, the laptop proceeds as normal until the screen turns off.
    • After the screen turns off, it takes a while for the battery LED to go off.
    • After that the power led remains on and it looks like the laptop is stuck in this state forever.
    • When I try to get my laptop to sleep, something similar happens; the power led remains on, the battery led turns off and the laptop appears to be stuck in this state.
    My laptop is: Asus FX553VD.

    What I've tried:

    • I have tried to troubleshoot power management and power options.
    • Tried clean boot.
    • Updated the BIOS.
    • Reinstalled windows and tried shutdown and sleep (without installing the drivers and stuff), however that didn't work either.

    Additional Info:

    • I have multiple operating systems installed in my laptop, however this problem persists on windows only (the OSes are installed on different drives).
    • The disk usage is abnormally high.
    • There are spikes in CPU usage that kick up the fan really fast while idle.

    Please suggest other ideas as to what I should do?

    [It appears that the only option I have left is to reinstall everything]
     
    10gic-80m8, Jan 27, 2021
    #2
  3. nmrm Win User
    computer won't boot but has power

    Kursah, that 6 steps are granted it always boots at the 6th step (sometimes at the 4th) and I have to remove the ethernet cable every time otherwise I'll have to do countless steps, that's a fact. I do not have Wake On Lan set.
     
  4. Dyan Rey Win User

    Laptop powered off during a Windows 10 update and now won't boot

    Laptop went black and won;t reboot

    Hi Andree,

    Hardware and software conflict is one of the possible reasons why you're experiencing black screen. Sometimes, it is also because of hardware failure. To get this issue fixed, we suggest that you
    boot into Safe Mode by following these steps:

    • Turn off your computer 3 times while booting. Windows should automatically boot to the Recovery Environment after 3 unsuccessful attempts in a row.
    • Once you are within the Recovery Environment, select Troubleshoot, and then
      Advanced options, then Startup Settings, and
      Restart
      . When it restarts, you should see a number of options. Press 5 or F5 for
      Safe Mode with Networking.
    Once your computer is in Safe Mode, please follow the workaround provided on this
    link. Simply select the similar case that you're experiencing to show the troubleshooting steps.

    Let us know how it works.
     
    Dyan Rey, Jan 27, 2021
    #4
Thema:

Laptop powered off during a Windows 10 update and now won't boot

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