Windows 10: Order # 6184428143 Windows Pro purchased from MS Store

Order number 6184428143. Purchased Windows Pro from ms store. It did not install. I was charged for it but I cannot get anyone to help me get another reinstall. Please someone help me on this. I have been waiting days for someone from Microsoft to contact me about getting either a product key or a download site. Either give this to me or a refund. I am tired of waiting.


Dr. Wade Bridges

:)

 

Online activation and purchase of Windows 10 using PPPOE and MS Store

I have installed a Windows 10 Home using media creation tool from Microsoft. Now I would like to activate it and purchase the valid key. So, I step into Parameters > Activation and select there a Go to Microsoft Store entry. The window with MS store page opens, but when I click on Buy option I get an error code 0x800713AB with a description "Internet Connection required".





Obviously, I am connected to Internet.
But I am using a PPPOE connection which is rather good and MS store page can be opened in browser (although price there is different (higher), heh).

If this may be helpful, after boot I am connecting ("dialing") to my connection manually, this is fine for me. Another interesting feature: in Control Panel > Network and Internet I have a "no Internet Access" notice, but everything works fine. I was also able to install some application from MS Store, although got the same error message, but it installed and worked.

So, how do I get past the 0x800713AB error message and purchase the activation key with usage desktop version of Microsoft Store?

 

How do I download a purchased copy of Windows 10 Pro, purchased from the MS Store?

I paid for a copy of MS Windows 10 Pro, purchased from the MS Store. But it will not allow me to download it, there is no icon to click, no other instructions. It shows up on my purchased items list, but they did not send it, I can not download it, and
they never have given me the code to use it. When I phoned MS customer support just this past hour, and was explaining the problem, and the guy hung up on me. I am guessing must be a busy day, due to the upgrade patch today, that is causing problems , it
has prevented us from logging into our laptop. BUT, can someone help me out on how to get my Windows 10 Pro, when MS customer support will not help.

 

Windows 10 pro upgrade purchased through MS store app reinstall

When you order from the MS apps store this is what they give you. They simply don't give you a key. If i was to order from a store the price for this upgrade would be 199.99 to go from home to Pro. So why not order it from the ms apps store?