Windows 10: Toshiba Laptop Won't Allow Sign-In

Discus and support Toshiba Laptop Won't Allow Sign-In in AntiVirus, Firewalls and System Security to solve the problem; I have a Toshiba Laptop running Windows 10. Whenever the computer goes into sleep mode, the user is asked to select Ctrl+Alt-Del to wake it back up to... Discussion in 'AntiVirus, Firewalls and System Security' started by JNew_, Jan 27, 2021.

  1. JNew_ Win User

    Toshiba Laptop Won't Allow Sign-In


    I have a Toshiba Laptop running Windows 10. Whenever the computer goes into sleep mode, the user is asked to select Ctrl+Alt-Del to wake it back up to the sign-in screen. There, they are given two options: to use the fingerprint scanner clicking on a fingerprint icon or to enter the password represented by a key icon.


    But when I started the computer this morning, I get the following problem:

    • It states "Please scan your finger to logon or contact the administrator." I don't have an administrator.
    • When I scan my finger, it states "Your PIN is required to sign in." Under that, it states "Sign-in options."
    • When I click on the options, it shows the fingerprint icon to use the scanner which doesn't work now and the key icon to enter in my password. However, when I click on the key icon, nothing happens. I don't get the text field box to enter anything in.


    This all started this morning for the first time. What are my options?

    :)
     
    JNew_, Jan 27, 2021
    #1
  2. Bree Win User

    Toshiba Laptop locked into Hibernate during boot

    Welcome to TenForums @Meacenas

    This problem has been occurring for years, this is the same fault in XP....

    https://www.cnet.com/forums/discussi...nation-337838/

    If taking the battery out, holding down the power button then putting the battery back doesn't work it suggests that the battery may have died. Try taking it out and leaving it out. Run the laptop from just the power cord and see it that helps, it did for several of those in that XP thread. If so, buy a new battery.

    As a fellow Toshiba owner I can understand that Toshiba Laptop Won't Allow Sign-In :)
     
  3. Pin sign in not working with Toshiba Satellite laptop

    Opened a new account as suggested. Created a new pin. Restarted and it still did not work. My wife also logged into my Toshiba laptop and did not have the pin option either. Both of us have no problems signing in with pins on our other HP Touchscreen
    and on the Surface II. This problem has existed with the Toshiba laptop for about 4 months at least.
     
    RonRichmond, Jan 27, 2021
    #3
  4. tops Win User

    Toshiba Laptop Won't Allow Sign-In

    Skype won´t wok in 17063

    Skype Won´t work... games won´t work...

    Making backup and re-format...

    Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

    *Banghead
     
Thema:

Toshiba Laptop Won't Allow Sign-In

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