Windows 10: windows recorder is crashing as soon as I hit the record button

Discus and support windows recorder is crashing as soon as I hit the record button in Windows 10 Ask Insider to solve the problem; hi. as the title says, I have this problem on my windows machine. Edition Windows 10 Pro Version 20H2 Installed on ‎15/‎07/‎2020 OS build... Discussion in 'Windows 10 Ask Insider' started by /u/Gil80, Jan 28, 2021.

  1. /u/Gil80 Win User

    windows recorder is crashing as soon as I hit the record button


    hi.

    as the title says, I have this problem on my windows machine.

    Edition Windows 10 Pro

    Version 20H2

    Installed on ‎15/‎07/‎2020

    OS build 19042.746

    Experience Windows Feature Experience Pack 120.2212.551.0



    Event viewer:

    Faulting application name: SoundRec.exe, version: 10.2011.20.0, time stamp: 0x5fbd64fc Faulting module name: KERNELBASE.dll, version: 10.0.19041.662, time stamp: 0xec58f015 Exception code: 0xc000027b Fault offset: 0x000000000010bd5c Faulting process ID: 0x3e44 Faulting application start time: 0x01d6f56c47d62a32 Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsSoundRecorder_10.2011.20.0_x64__8wekyb3d8bbwe\SoundRec.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report ID: 3abc8abe-b124-4e28-8529-09a47dec99cb Faulting package full name: Microsoft.WindowsSoundRecorder_10.2011.20.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App

    Does anyone experience this as well?

    Any way to fix this?

    submitted by /u/Gil80
    [link] [comments]

    :)
     
    /u/Gil80, Jan 28, 2021
    #1
  2. Ryan Fra Win User

    Can not record audio.

    Hi,

    We suggest that you run troubleshooting for Audio Recording by following these steps:

    • Type troubleshooting on the search box.
    • Click View all.
    • Select Recording Audio.
    • Follow the steps to troubleshoot Recording Audio.

    Let us know if you need further help.
     
    Ryan Fra, Jan 28, 2021
    #2
  3. weybrew Win User
    weybrew, Jan 28, 2021
    #3
  4. Try3 Win User

    windows recorder is crashing as soon as I hit the record button

    Steps Recorder there... but not there

    Are you trying to use this? - C:\Windows\System32\psr.exe
    [Start menu, Windows accessories, Steps recorder - but often referred to as the Problem steps recorder]

    It is supposed to launch a small UI dialog and it should also be shown on the Taskbar but, from your description, this does not happen. Does anything happen at all?

    windows recorder is crashing as soon as I hit the record button [​IMG]

    Denis
     
Thema:

windows recorder is crashing as soon as I hit the record button

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