Windows 10: I tried to Factory reset my Laptop but it failed

Discus and support I tried to Factory reset my Laptop but it failed in Windows 10 Support to solve the problem; So basically every time i try to factory reset my laptop, it brings me to a blue screen with options to use cmd, shut down or restart and my reset... Discussion in 'Windows 10 Support' started by CluelessLol, Feb 25, 2021.

  1. I tried to Factory reset my Laptop but it failed


    So basically every time i try to factory reset my laptop, it brings me to a blue screen with options to use cmd, shut down or restart and my reset fails. I have done some searching and found that there is a file that stores my information on what the error was. I hope this information is the right one. If anyone could please tell me what this means and what i can do to fix this problem.


    LogSession: Reopened a log session at [C:\$SysReset\Logs]
    2021-02-25 03:55:50, Info ResetResumeLog: Reopened session logs in [C:\$SysReset\Logs]
    2021-02-25 03:55:50, Info ResetReturnToOldOS: Started
    2021-02-25 03:55:50, Info ResetReturnToOldOS: Tracing failure event
    2021-02-25 03:55:50, Info ResetReturnToOldOS: Event traced successfully
    2021-02-25 03:55:50, Info ResetReturnToOldOS: Tracing Boot State file [C:\$SysReset\Logs\WinRE\bootstat.dat]
    2021-02-25 03:55:50, Info Attempt to get BsdSummarize Diagnostic Information for bootstat file: \??\C:\$SysReset\Logs\WinRE\bootstat.dat
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootLogInitCount:1
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootLogOsLaunchCount:1
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootLogErrorCount:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootLogLastErrorEventCode:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootLogLastBootdiagErrorCode:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: HeaderPresent:1
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: BootId:1
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: LastBootSucceeded:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: FatalErrorCode:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: FatalErrorStatus:0
    2021-02-25 03:55:50, Info BsdSummarize Diagnostic Information: ShutdownDeviceType:0
    2021-02-25 03:55:50, Info [ResetEngine.exe] Enter WinReGetConfig
    2021-02-25 03:55:50, Info [ResetEngine.exe] Parameters: configWinDir: NULL
    2021-02-25 03:55:50, Info [ResetEngine.exe] WinRE config file path: C:\WINDOWS\system32\Recovery\ReAgent.xml
    2021-02-25 03:55:50, Info [ResetEngine.exe] Update enhanced config info is enabled.
    2021-02-25 03:55:50, Info [ResetEngine.exe] WinRE is installed
    2021-02-25 03:55:50, Info [ResetEngine.exe] WinRE is installed at: \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE
    2021-02-25 03:55:50, Info [ResetEngine.exe] System is WimBoot: FALSE
    2021-02-25 03:55:50, Info [ResetEngine.exe] WinRE image validated
    2021-02-25 03:55:50, Info [ResetEngine.exe] Exit WinReGetConfig return value: 1, last error: 0x0
    2021-02-25 03:55:50, Info Try to clear BCD of WinRE to cancel Redirection
    2021-02-25 03:55:50, Info Encrypt: Restoring original protection state
    2021-02-25 03:55:50, Info Encrypt: State file does not exist, assuming reset has not suspended protection on any volumes
    2021-02-25 03:55:50, Info ResetReturnToOldOS: Clean up cloud Image folder
    2021-02-25 03:55:52, Info ResetReturnToOldOS: Completed


    Thank you

    :)
     
    CluelessLol, Feb 25, 2021
    #1
  2. IggSter Win User

    How to factory reset Cisco 1700 Router

    Hopefully I can help you here....its a very common thing to happen.


    First, I take it you dont know the passwords for console access or telnet/ssh?

    I will assume that these devices belong to you.

    step 1. Plug a cisco console cable into a serial port on your pc
    step 2. Plug other end into Cisco console port
    step 3. Using hyperterm or putty or similar connect to the serial port
    step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
    step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
    step 6. now you have to do the only hard part...send the break command:

    Break command list: Break Commands

    Go down the list and match your OS and SW and try the sequence suggested.

    If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".
     
    IggSter, Feb 25, 2021
    #2
  3. Windows 10 Factory Reset Failed

    Thank you for your response DaveM121

    No, nothing else is connected to my laptop at all. I attempted the factory reset through the command prompt because it would fail (several times) by using the steps you're suggesting. It began the process and I waited at least 4 hours for it to slowly reach
    a higher percentage (it got to more than 80%) and when I looked at the laptop again, there was a failure message.
     
    CynthiaFarlow, Feb 25, 2021
    #3
  4. I tried to Factory reset my Laptop but it failed

    Factory reset "Error" message

    Hi Jaxyn,

    It seems that the issue that you initially encountered also interferes with the factory reset. In order for us to provide the appropriate solution, we'd like to ask for additional information. Please answer the following:

    • Aside from failing at 30%-32%, are you also getting an error message or code?
    • What troubleshooting steps have you tried so far?
    • What build and version of Windows 10 are you using?
    We hope to hear from you soon.
     
    Jennifer Cha, Feb 25, 2021
    #4
Thema:

I tried to Factory reset my Laptop but it failed

Loading...
  1. I tried to Factory reset my Laptop but it failed - Similar Threads - tried Factory reset

  2. Factory reset fail

    in Windows 10 Gaming
    Factory reset fail: So I tried to factory reset my laptop, but I turned it off during factory reset, and now it's in like a blue screen boot loop. I've tried to trouble shoot it then restart it, but it just says "There was a problem resetting your pc, no changes made." I can't even go back to...
  3. Factory reset fail

    in Windows 10 Software and Apps
    Factory reset fail: So I tried to factory reset my laptop, but I turned it off during factory reset, and now it's in like a blue screen boot loop. I've tried to trouble shoot it then restart it, but it just says "There was a problem resetting your pc, no changes made." I can't even go back to...
  4. I cant factory reset my laptop

    in Windows 10 Installation and Upgrade
    I cant factory reset my laptop: It will start to reset then says it not enough space it need 5 gigs when i go to delete stuff it says it is being used and i cant delete it https://answers.microsoft.com/en-us/windows/forum/all/i-cant-factory-reset-my-laptop/18404cd0-5519-41fd-b855-8ff4c8c33188
  5. I tried to Factory reset my Laptop but it failed

    in Windows 10 Installation and Upgrade
    I tried to Factory reset my Laptop but it failed: So basically every time i try to factory reset my laptop, it brings me to a blue screen with options to use cmd, shut down or restart and my reset fails. I have done some searching and found that there is a file that stores my information on what the error was. I hope this...
  6. My laptop fails to restart after factory reset

    in Windows 10 Installation and Upgrade
    My laptop fails to restart after factory reset: I have factory reset my lenovo laptop and set to remove all files but it fails to restart and complete the reinstallation of Window10 after more than 12hours. what i see now is Lenovo logo that goes on and off for a few seconds with loading circles going round and round. what...
  7. Issues trying to factory reset a laptop

    in Windows 10 Ask Insider
    Issues trying to factory reset a laptop: I have been having problems with my laptop for the last few weeks with it being incredibly slow and half of the time freezing to the point I need to remove the battery to restart it. I just decided I want to factory reset the POS before I put a hammer through the screen. I'm...
  8. Trying to factory reset

    in Windows 10 Ask Insider
    Trying to factory reset: I have a hp stream 11 that I am trying to factory reset and erase everything so my grandad can have it and log in with his windows account. When i go to factory reset it, it says I need 1.79gb more free space, but I cant free up anymore space. This laptop has 29.1gb of space,...
  9. Factory Resetting my laptop?

    in Windows 10 Network and Sharing
    Factory Resetting my laptop?: The main issue is that my Lenovo laptop's speakers no longer work because a pseudo-IT Dude at my high school didn't actually know how to fix it and wound up using up even more space on my drive with who knows what. On top of that installed drivers that don't work. So:...
  10. Factory reset my laptop

    in Windows 10 Installation and Upgrade
    Factory reset my laptop: [IMG]Hey all, I factory reset my laptop because i was going to be selling it to my brother and i wanted eveeytbing cleared off of it. Well, when i went to get it all ready for my brother i figured out im in an endless loop. The computer is telling me that it needs an update...