Windows 10: Use an external microphone

Discus and support Use an external microphone in Windows 10 Drivers and Hardware to solve the problem; I am trying to plug in my Boya microphone into my surface pro and when getting on zoom it still only uses microphone in computer. I have tried to look... Discussion in 'Windows 10 Drivers and Hardware' started by megancrabtree, Feb 25, 2021.

  1. Use an external microphone


    I am trying to plug in my Boya microphone into my surface pro and when getting on zoom it still only uses microphone in computer. I have tried to look in input settings and I can't choose this microphone. I looked in settings and enabled apps to use. I don't know how to find?

    :)
     
    megancrabtree, Feb 25, 2021
    #1

  2. External microphones detected but not working

    Hi,

    I realize the inconvenience you are facing with External microphone. I will surely help you.

    I suggest you to run a Hardware and Devices troubleshooter.

    Please follow the below mentioned steps to run
    Hardware and Devices troubleshooter:

    • Search for Troubleshooting in the
      Search box
      , and run it.
    • Select view all in the left pane of troubleshooting Window.
    • Click on the Hardware and Devices, and follow the
      on-screen instructions.

    Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

    Thank you.
     
    Mayank_Bhiwal, Feb 25, 2021
    #2
  3. External microphone not showing in the Recording tab

    My Windows 10 laptop is not recognizing any external microphones. I have two headsets: a Bluetooth one and one for an audio jack. Both headsets work correctly on other devices. When I connect the headsets to my computer, I can hear audio, but the microphones
    do not work.

    Here are the steps I've taken so far:

    • Updated drivers (they were already up to date)
    • From Sound Settings, headsets do not appear as options for the input device
    • Ran the microphone troubleshooter - headsets do not appear as options
    • From Control Panel > Sound > Recording, headsets do not appear as options. I have selected the disabled and disconnected devices options.
    • From Microphone Privacy, all apps have access to the microphone.
    That's everything I found online to fix this problem. Any suggestions?
     
    TechWriterHeather, Feb 25, 2021
    #3
  4. Junaid_A Win User

    Use an external microphone

    External microphone does not work

    Hi Zarbab,



    Thank you for writing to Microsoft Community Forums.



    The issue could be because of the microphone being in a disabled state. I suggest you to try the steps listed below and check if it works:



    • Open Control Panel and categorize to view by
      Small Icons.
    • Click on Speech Recognition and navigate to
      Advanced Speech Options > Microphone > Advanced
    • Check Real Conexant HD Audio, save the changes and exit
      Control Panel.
    • Restart the machine to see if the microphone works.


    Meanwhile, you may also want to go through the troubleshooting suggestions given in the following articles and see if they help:



    Let us know how it goes.

    Regards,
     
    Junaid_A, Feb 25, 2021
    #4
Thema:

Use an external microphone

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