Windows 10: Xbox One Controller disconnects when i play games (with adapter)

Hi guys, as mentioned in the title, while i'm playing FIFA21 the controller disconnects. The funny thing is that if i am exploring the menu the controller works fine, as soon as i start a match it disconnects after a couple of mins or even less. I have already disabled the power save option both of the controller and of the adapter. The batteries are full obv. Any help?

submitted by /u/Kappapowa
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:)

 

Xbox One Wireless controller - Triggers don't work in games

Hi,

Incorrect configuration setting is one of the possible reasons why you're having issue with your controller when playing game. For us to properly assist you, we need collect more information. Kindly answer the questions below:

• Are you having the issue with all of your games?
• Have you tried updating your controller?
• Have you tried uninstalling and reinstalling the affected game?
• Have you tried using a different controller and check if the issue persists?

In the meantime, we recommend that you perform all the troubleshooting steps provided on the links below:

Click here

Troubleshoot the Xbox Wireless Adapter for Windows

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

How to make Xbox Wireless Adapter for Win 10 work now that driver is dead.

Hi,

You can connect your Xbox One Controller to a Windows PC either by using a cable or wirelessly. However, to play Xbox games on your PC, your controller must be connected via micro-USB cable.

Many PC games let you play with an Xbox One Controller instead of a keyboard or mouse. The Xbox One Controller can be quickly and easily installed on any PC that has an available USB port and is running Windows 10, Windows 8.1, or Windows 7.

Note This information applies only to the Xbox One Controller. For help with other gamepads or joysticks, or for information on configuring a specific game so that you can play it with a controller, refer to the manufacturer’s website or
support center.

For Windows 10, the most current drivers are pre-installed with the operating system and are automatically updated through the Xbox Accessories app. See

Update your Xbox One Controller.

I suggest you to follow the steps below to update network adapter driver from the device manager and check.

Method 1: I suggest you to
uninstall the network adapter
driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Uninstall
  option.
  
• 
  Restart the PC to install the network adapters automatically and check if the changes are effective.
  

Method 2: If the issue persist, I suggest you to
update the network adapter driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Update
  option.
  
• 
  Restart the PC to install the network adapters automatically and check if the changes are effective.
  

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Regards,

Guru Kiran