Windows 10: Hey Cortana

Two days ago, I had Hey Cortana. It was set up and running fine. Cortana appeared in Settings and all was well. Yesterday, I had the old version back and had to sign back in. Cortana had disappeared from Settings and the "Hey Cortana" option was gone. Cortana is now reintegrated into the search feature. I have run recommended utilities at the command prompt to no avail. What happened and how to I get Hey Cortana back?

:)

 

How to enable Hey Cortana on Android

Hi Jerry,



Thank you for writing to Microsoft Community Forums.



By default, Hey Cortana feature is turned off unless you activate it. Kindly follow the steps below to enable the feature.

• Launch the Cortana app on your Android device.
  
• Click on the Menu.
  
• Click on Hey Cortana.
  
• Toggle the switch to position On for
  From the Cortana app.
  
  
  

The Hey Cortana feature will not work when the phone is in standby mode, however you can follow the steps mentioned in the article below to enable Cortana on lock screen.



Getting started with Cortana



Hope it helps.



Regards,

Peer Samie

Microsoft Community-Moderator

 

Hey cortana enabling switch is missing

Hi Donald,

You may find the Hey Cortana setting by following the steps below:

• Select the search box in the task bar.
• Select Notebook > Settings.
• Under Hey Cortana, switch the toggle to On.

Note: Cortana is only available in certain countries/region and some Cortana features might not be available everywhere.

If you have further questions, feel free to ask us about it.

Regards.

 

"Hey Cortana" does not work

Hi Dennis,

Thank you for giving us an opportunity to assist you with the query.

Apologize for the difficulties that you're experiencing in Windows 10.

Please be assured that we will do our best to help you.

It's possible that your microphone settings are incorrect. Let's try the following steps and check if it resolves the issue.

Step 1: Check if you have enabled the "Hey Cortana" feature

• 
  Click on the Windows Search bar or Press Windows key.
  
• 
  Click on the Hamburger sign at the top left of the window and click on
  Settings.
  
• 
  Enable Let Cortana respond when you say 'Hey Cortana' option.
  
• 
  Now check if it works. (Tip: After you say "Hey Cortana", follow up with a question/service for Cortana to respond).
  

Step 2:

If issue persists, follow the suggestion provided by Jason D on January 29,
2015 from below link and check if it helps:

Having problems with “Hey Cortana” hearing me

Also, see: Cortana: Expectations, Usage, Tips, Work Arounds
(Created by Barb Bowman).

Cortana: Expectations, Usage, Tips, Work Arounds.

Hope it helps.

Do update us with the status we are glad to assist you further.