Windows 10: Stuck on this log-in screen after my pc was diagnosed, repaired, and the system went...

submitted by /u/JunkyKosmonavt
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:)

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

froze screen

Hi,

Windows 10 may have encountered a system conflict that caused this issue. Since you can't access anything after it got stuck to 75%, we suggest that you perform a startup repair. Kindly follow the steps below on how to perform this troubleshooting step:

• Boot to Advanced Startup Options from a hard reboot. Press and hold the power button on your PC until it powers off and until it powers on.
• Repeat steps 1 and 2 above until you see the Windows logo screen or Please wait
  during boot. Usually it may take repeating up to 3 times.
• Select See advanced repair options.
• Under Advanced Startup Options, select
  Troubleshoot.
• Select Advanced options. Under Advanced options, select
  Startup Repair.
• If prompted, select an administrator account to provide credentials for approval, type in the password and click
  Continue.
• Startup Repair will now start Diagnosing your PC, and attempt to automatically repair it.

Please allow a couple of minutes or hours to diagnose your PC by the startup repair.

Kindly get back to us with the results.

 

Stuck at "Diagnosing your PC" screen forever.

Hi,

It’s possible that your computer stuck at diagnosing screen due to interruption from drivers or an application that’s running in the system. Just to verify, what changes have made on your computer?


If you made any changes, we suggest that you start your computer in safe mode to get the basic state or to limits set of your files, drivers, and startup application on your computer. To do this, follow the steps on this

article. If you can’t go to your settings, in the same article, follow the procedures under
From sign-in screen section to complete the safe mode process. Once your computer is in safe mode, revert the changes that you have done into a default.

In the event that it doesn’t work, we recommend performing a startup repair on your computer. Click this link, select
Open Settings and click Restart now. It will automatically run the startup repair and once it’s done, check if the issue was resolved.

Should you have any other concerns, don’t hesitate to let us know.