Windows 10: I can't access my downloads or documents :

Discus and support I can't access my downloads or documents : in Windows 10 BSOD Crashes and Debugging to solve the problem; Each time i go on File explorer and I press documents, downloads or network this tab pops up and says : if the location is on this pc make sure the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anna_3217, Mar 1, 2021.

  1. Anna_3217 Win User

    I can't access my downloads or documents :


    Each time i go on File explorer and I press documents, downloads or network this tab pops up and says :

    if the location is on this pc make sure the device or drive is connected or the disc is inserted,then try again.

    I think i deleted them by accident but im not sure how to restore them

    Please help

    :)
     
    Anna_3217, Mar 1, 2021
    #1

  2. Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Mar 1, 2021
    #2
  3. Prooblems accessing documents

    Hi Jilly,

    Generally, the Documents folder found under Quick access is the Documents folder built-in to Windows, and not the Documents folder in OneDrive. Since you mentioned that both This PC and OneDrive are giving you the "Location is not available." message,
    do you mean to say that both Documents folders are missing from Quick access?

    Based on the screenshot that you've provided, you are accessing your Documents through This PC, instead of Quick access. Have you tried pinning the Documents folder from This PC to Quick access? If not, we suggest that you do. This way, you won't need to
    go through several folders to reach your files.

    Here's how:

    • Access the contents of of the user account that you're using, in your case, it's the
      jilly folder from This PC > OS (CI can't access my downloads or documents : :) >
      Users > jilly.
    • Right-click on Documents, and then select Pin to Quick access.

    Regarding the OneDrive folder, we suggest restoring the Documents folder from the OneDrive recycle bin so we can avoid further errors. You may refer to this
    support article for steps on how to restore deleted files and folders
    in OneDrive.

    Is your OneDrive synced to your Windows 10 PC? If so, you can try to restore the Documents folder from
    http://onedrive.live.com. Steps on how to restore deleted files and folders can be found in this
    support article under the
    Restore deleted items section.

    Let us know how it turns out.
     
    Patricia Yu, Mar 1, 2021
    #3
  4. Rose Ter Win User

    I can't access my downloads or documents :

    access to Documents and Settings in Windows 10

    Hi William,

    For us to isolate the issue regarding your access to documents and settings, we will need to ask you a few questions:

    • Are you having issues with Microsoft Access?
    • Are you getting any error messages?
    • What troubleshooting steps have you done so far?
    • Since when are you experiencing the issue?
    • Any recent changes made prior to the issue?

    Regards.
     
    Rose Ter, Mar 1, 2021
    #4
Thema:

I can't access my downloads or documents :

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