Windows 10: Unable to Set App and Game Limits

Discus and support Unable to Set App and Game Limits in User Accounts and Family Safety to solve the problem; Besides for my screen time limits not working at all my kids have access at all times of day and night and can use the computer well over the amount of... Discussion in 'User Accounts and Family Safety' started by FBGR, Mar 2, 2021.

  1. FBGR Win User

    Unable to Set App and Game Limits


    Besides for my screen time limits not working at all my kids have access at all times of day and night and can use the computer well over the amount of hours set as well as outside the times set I am completely unable to set app and game limits.


    When I click on App and Game Limits and go to How to Add more devices, I click on the square that says Windows 10 devices and I get the following instructions:


    First, update your device to the latest version of Windows.Go to Settings > Update & Security to see if there’sany updates waiting to be installed. Then:

    1. Go to Settings > Accounts > Family & other people.
    2. Under Your family, select the family member, then select Allow.
    3. Once they sign in to the device, the device will be added.


    -----------------------------------------------------------------------

    I have updated the device. When I do Step #1, I don't see Family & other people, I only see Family & other users so I click on that. Under "Your family", I select the family member, but there is absolutely no option to select Allow. So now what? Where do I find that Allow button?


    On a side note, does screen time limits work for browsing on Chrome? Because that's what my kids mostly use so if it doesn't work on Chrome and won't kick them off it then Microsoft screen time limits are useless for me and I won't try to find a fix for that, but if it does work for Chrome then I will pursue a solution.

    :)
     
    FBGR, Mar 2, 2021
    #1
  2. nms25 Win User

    "App and Game Limits" not recognizing apps to limit in MS Family

    I want to use Microsoft Family to limit kids' ability to pay a specific game (Kerbal Space Program) to no more than X hours per day, on just a single Windows 10, brand new Acer laptop. No other devices at issue or being used with these accounts.

    But when I go to "App and Game Limits" at family.microsoft.com for the local user accounts I have set up, the main account I want to limit (call it the "games account") does not include *any* apps as options to limit -- there is no "installed apps" list
    at all to choose from. It just says

    App and game limits

    Too much time spent watching videos or playing games? Set limits on their apps and games to help them stay focused and get a healthy balance of screen time throughout the day.

    On

    Limits will apply to

    LAPTOP-[computer name of my laptop]

    Help with Microsoft family features
    -------------------------------------------------

    Etc. Turning "Time limits" to "on" or "off" makes no difference. Still no list of apps to limit in any case. The other children's accounts have an "installed apps" list and certain apps appear on it, but Kerbal Space Program does not appear on the
    list for those accounts either. If this was an ordinary windows function there would be a "browse" option and I could just select the .exe file on the HDD and identify the app that way if nothing else worked, like when windows can't automatically find your
    printer driver--- but I can't find any function like that. It just seems to be something that either works or doesn't with no way to look under the hood, or am I missing something?

    All accounts I am trying to limit are children's non-administrator local user accounts on the laptop in question. In each case I created a microsoft account to go along with the user account. In each case MS family controls for the account recognize the
    Acer laptop's computer name and say "limits will apply to" that laptop. In each case the MS Family internet monitoring/blocking functions in MS Edge seem to be working for the accounts.

    On the "games account" I mentioned above, I have started the Kerbal Space Program account every different way I can, from start menu, clicking on the executable in folder, from pinned task bar, from desktop shortcut icon etc to try to get the computer to
    recognize it as an app that I should be able to control in MS Family. When I type the program into search from the task bar it is recognized as "Kerbal Space Program - App," but I can't do anything to get it to show up on an MS Family list so that I can
    limit it.

    For comparison, another app we play, Universe Sandbox, appears in the list of "installed apps" for other accounts on the computer, but does not appear anywhere for the "games" account even though we regularly use that program with that account.

    Any help appreciated.
     
    nms25, Mar 2, 2021
    #2
  3. Brink Win User
    New App and Game Limits for Family Settings on Windows 10 and Xbox One

    Source: New app and game limits empower parents with more specific settings | Windows Experience Blog

    How to Set App and Game Limits of Microsoft Family Child on Windows 10, Xbox One, and Android



    Tweet

    — Twitter API (@User) View on Twitter
     
    Brink, Mar 2, 2021
    #3
  4. kgilding Win User

    Unable to Set App and Game Limits

    Microsoft Family Safety - How to Block EPICGAMESLAUNCHER.EXE? Shows in activity but not in Apps and Game Limits!

    The application EPICGAMESLAUNCHER.EXE in the programs folder is shown on the activity of the child account but is not listed in the "Apps and Game Limits" section so I am unable to limit or block it using Microsoft
    Family Safety.
     
    kgilding, Mar 2, 2021
    #4
Thema:

Unable to Set App and Game Limits

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