Windows 10: Mail not able to add account

Discus and support Mail not able to add account in Windows 10 Software and Apps to solve the problem; I have been trying to connect my school gmail account to the mail app but it just shows this kind of error [ATTACH] I did not encounter this problem... Discussion in 'Windows 10 Software and Apps' started by Clarence Labuan, Mar 3, 2021.

  1. Mail not able to add account


    I have been trying to connect my school gmail account to the mail app but it just shows this kind of error

    Mail not able to add account dacb5e2f-fa96-496b-9c13-001f87af3a76?upload=true.png

    I did not encounter this problem with my other 2 gmail accounts. My build is Windows 10 1909, with no pending updates.

    :)
     
    Clarence Labuan, Mar 3, 2021
    #1

  2. Unable to add Gmail account in Mail app

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 currently installed? (Type
      winver in Windows search/Run command)
    • What is the Version of Mail app installed?
    • Do you have any non-Microsoft Antivirus/security program installed?
    • Are you aware of any changes on the PC prior to this issue?


    Meanwhile, we would suggest you to perform these steps and check if that helps.



    Steps to add Yahoo email in Mail app.

    1. In yahoo mails account security, click on manage app passwords.
    2. After selecting other app and entering the new app name in the text box
    3. Now, in Windows 10 mail app, add this type of account.
    4. In Windows 10 mail app, enter your details and the password generated by step 2


    Steps to add Gmail email in Mail app

    Step 1: Connect your Google account to PC

    1. Go to the Security section of your Google account
    2. Under Connected
      apps
      and sites, go to Apps
      connected to your account
    3. Make sure that Windows is on the list


    Step 2: Enable IMAP on your Google account

    1. Sign in to Gmail
    2. Click the gear in the top right
    3. Select Settings
    4. Click Forwarding
      and POP/IMAP

    5. Select Enable IMAP
    6. Click Save Changes


    Step 3: Add Gmail account.

    1. Open Mail app.
    2. Click on the gear icon to open settings.
    3. Click on Manage account.
    4. Click on Add account.
    5. Now select Google and check if you are able to add the account.


    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 3, 2021
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Mar 3, 2021
    #3
  4. Jayzilla Win User

    Mail not able to add account

    Delete mails in Outlook but want to keep mails untouch in webmail

    When I deleted an email in outlook and my webmail got deleted too. I want to keep all the inbox mails from the webmail even I complete deleted in outlook. I spend hrs can't think it out how. Any step by step instruction? I'm using IMAP account btw. Thanks and Merry Christmas.
     
    Jayzilla, Mar 3, 2021
    #4
Thema:

Mail not able to add account

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