Windows 10: Cannot log in with another user account

I am having the same issue as here. I have reset a laptop with Windows Home 10 v1909 and cannot get it to log in with another user account. I am able to add a Work Microsoft account but I am unable to log in with it. I have to log in with my hotmail account. I have tried the fast switching bat file that was suggested and still the same issue.

:)

 

Windows 10 user account immediately logs out

Hi Edward,

• Have you tried the steps provided above?
• If you have tried the steps provided above, is issue still persisting?
• What was the result of SFC scan? Did it find corruption or not?

Try to create new user profile as an administrator and see if issue persists in new user profile. For creating new user profile you may refer to the steps provided below.

• 
  Press Windows key + R
  
• 
  Type control userpasswords2 and click OK
  
• 
  Click on add under users tab
  
• 
  Click the option, "Sign-in without a Microsoft account
  
• 
  Click on Local account
  
• 
  Choose a name for the account
  
• 
  Add password if you want to
  
• 
  Apply and click OK.
  

For more information you may refer to the article mentioned below and see if it helps.

Create a local user account in Windows 10

Do get back to us with all the information required and result of proposed suggestion. We will be happy to assist you.

Regards,

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers